Known Participant

Question

creative cloud doesnt show 12.2 update

Forum|Forum|3 years ago
March 2, 2023
3 replies
854 views

hi,

after waiting months to make my monthly paid Lrc work again with my nikon cameras now the creative cloud didnt give me the update.

i have osx 13.2.1

lrc 11.5

i also restartet the creative cloud with command option r, no help. still shows no available updates.

its a real pain.

what can i do?

thanks for helping me.

macOS

This topic has been closed for replies.

Rikk Flohr_Photography

Several people have fixed this issue by:

Uninstalling LrC.
Restart Computer
Reinstall LrC (normally it defaults to the latest and restores the version updating)

Rikk Flohr: Adobe Photography Org

M

marcelr95297809Author

Known Participant

Nice workaround for 16billion software house.
last time i had such issues and solutions with a software was dos3.11. Really a shame that have to invest so much time an effort to bring a monthly paid sofware to run like it is. Shame on Adobe.

anyway thanks for your help, i will try this when iam back in the studio.

M

marcelr95297809Author

Known Participant

hi,

its 5.10.0.573

Jim Wilde

Community Expert

OK, that's definitely the current version. Can you open LrC on your system, do Help>System Info and post a screenshot of the resulting display from the top (omitting your email address) down to the Installed Plugins section.

Jim Wilde

Community Expert

One other thing: can you open the Creative Cloud app and do Help>Check for Updates to see if that offers the update for LrC.

Jim Wilde

Community Expert

What version number of the Creative Cloud app are you running?

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