Creative Cloud/Lightroom Kernel Panic MacBook Pro 2017 Catalina

Question

Hello, I've been struggled with mi Mac, constantly crashing and showing a Kernel Panic Error, Apple technicians have changed all the logic board 2 times and I'm guessing it's because Adobe Software. As soon as I install the Creative Cloud or work with Lightroom, the Mac crash. I have a MacBook Pro 2017, I just downgraded MacOS to Catalina 10.15.7, 2.3 GHz Intel Core i5 de dos núcleos, 8 GB 2133 MHz LPDDR3, Intel Iris Plus Graphics 640 1536 MB. I have copied the error report if it's necessary. The crash also happened with BigSur 11.2.

Hope you can help me.

Gerardo

TheDigitalDog · Answer

Always a good idea to reset preferences when some Adobe applications do this, can't hurt, might help.https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

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