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ryan_marshall
ryan_marshall
Inspiring
August 2, 2020
Answered

.CS3 Photo Images From Canon NOT importable or viewable... :/

  • August 2, 2020
  • 4 replies
  • 642 views

Am I missing something or does lightroom & photoshop not do .cs3 files??? And acdsee does yet adobe doesn't? Purchased one of the new canon mirrorless cameras and can't upload the files. Sure... I could use Canon's software... or maybe some other competitor - that's not the point. My workflow is Lightroom & Photoshop. They are my go-to... HELLO ADOBE!!!! LOL

This topic has been closed for replies.
Correct answer ryan_marshall

FINALLLYYYYYYYY!!!!!!!! Adobe just released support for .CR3 files   woohoooooo 

4 replies

ryan_marshall
ryan_marshallAuthorCorrect answer
Inspiring
August 19, 2020

FINALLLYYYYYYYY!!!!!!!! Adobe just released support for .CR3 files   woohoooooo 

GoldingD
GoldingD
Legend
August 2, 2020

ADOBE 101

ADOBE CAMERA RAW

CAMERAS SUPPORTED:

 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

 

 

 

B
betsyn27756669
Participant
August 2, 2020

I am having the same issue. I just purchased the Canon R5 and culled my images in Photo Mechanic. When I went to import into Lightroom (latest version), it said the files were damanged or unsupported. I am currently converting them to DNG files but this is a pain! I wonder why Lightroom cannot preview these files?

    JP Hess
    JP Hess
    Inspiring
    August 2, 2020

    The reason Lightroom Classic 9.3 cannot support that camera model is because it hadn't been released when that version of Lightroom was released, therefore Adobe couldn't provide support for it. That camera model IS supported in the beta version of the DNG converter that is currently available for download. So it most surely will be supported in the next release of Lightroom. So right now your choice would be to download and use the DNG converter beta version if you can't wait to work on your raw files, or use the Canon software as a stopgap alternative until Lightroom is updated.

     

    We go through this complaint process every quarter when new cameras are purchased right before a Lightroom update has yet to be released. And everyone wants to blame Adobe. If you want to do that, go ahead. But it isn't going to speed things up, and it won't change the process. This isn't unique to Canon users, Fuji, Nikon, Sony, and many other camera users have gone to the same complaint process in the past.

      JP Hess
      JP Hess
      Inspiring
      August 2, 2020

      Are you referring to CR3 files? If so, yes, Lightroom and Camera Raw support that format. But they both need to be updated to have support added for each individual camera model. Those updates are released approximately each quarter. We like specific information when posting on the forum. "One of the new Canon mirrorless cameras" isn't very specific. A model number would really help. While waiting for the next release, there is a beta version of the DNG converter available that you could use to create DNG copies as a stopgap alternative IF your camera model happens to be among those new models that are supported in that beta version.

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