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Custom crop is not working

New Here ,
Jan 18, 2025 Jan 18, 2025

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When I try to do a custom crop, it will not allow me to drag the handles to any custom size, it just reverts to the origina crop size.  Has the crop process changed from the previous versions where Seleting Custom, then dragging the handles could create any crop size?

 

[moved from bugs to discussions according to the community rules - Mod.]

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New Here ,
Jan 18, 2025 Jan 18, 2025

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Experiencing this in Lightroom Classis 14.1.1

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Community Expert ,
Jan 19, 2025 Jan 19, 2025

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No changes to crop.

Please share a screen capture where we can see the crop setting as well.

Add it to a post using this tool from the toolbar:FMcLion_0-1737276764020.png

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Jan 19, 2025 Jan 19, 2025

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Here are step by step screen captures:

Opened photo to crop, selected Custom, dragged across middle third to get panorama of horizon, last image is the result.  Opened to Crop.jpgSelected Custom to Crop to middle third of photo.JPGResult of dragging across photo.JPG

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Community Expert ,
Jan 19, 2025 Jan 19, 2025

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Please create a proper screenshot next time. This is the lock you should have clicked.

Selected Custom to Crop to middle third of photo.jpg

-- Johan W. Elzenga

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New Here ,
Jan 19, 2025 Jan 19, 2025

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Great, thanks!

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Community Expert ,
Jan 19, 2025 Jan 19, 2025

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Click on the lock icon first, so it opens. If the lock is closed, then the aspect ratio is locked.

 

-- Johan W. Elzenga

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New Here ,
Jan 19, 2025 Jan 19, 2025

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Thanks for the info!

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Community Expert ,
Jan 19, 2025 Jan 19, 2025

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And you locked in the "original" aspect ratio-

2025-01-20 04_58_09-Custom crop is not working - Adobe Community - 15099323 — Mozilla Firefox.jpg

 

Regards. My System: Lightroom-Classic 14.1.1, Photoshop 26.2, ACR 17.1, Lightroom 8.1, Lr-iOS 9.0.1, Bridge 15.0.2, Windows-11.

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