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jimbo9058
jimbo9058
Participant
May 24, 2023 9:00 PM UTC
Answered

Denoise error message " not compatible with this file format"

This post started out as a question about the error message that I get when I try to use DENOISE on my raw files.  The error message says: "Denoise is not currently compatible with this photo format".  I then attached 2 photos (a CR2 and a DNG) to the post and hit the POST button.

The post won't go through because the 2 photos I attached are flagged as non-raw photos (see the error message below).  What in the world is going on ??

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Keith Reeder
Keith ReederCorrect answer
Participating Frequently
May 25, 2023 10:22 AM UTC

"If so, PLEASE fix this compatability issue PRONTO."

 

It's not a "compatibility issue" Jimbo, it's by design - Denoise currently needs files it can demosaic, in order to work properly.

 

Adobe is on record (and note - you're talking to other users here) as being open to expanding the application of Denoise to other formats, but as of  right now:

 

"Denoise is currently supported only for Bayer and X-Trans mosaic raw files, but we’re looking into ways to support other photo formats in the future."

 

(https://blog.adobe.com/en/publish/2023/04/18/denoise-demystified)

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19 replies

Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-Retired
Oct 14, 2024 12:22 PM UTC

Additional raw formats were added in the October (Max) release. 

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Rikk Flohr: Adobe Photography Org
    tamarak4345810
    Participant
    Jul 17, 2023 6:52 PM UTC

    Non-techie here. LR shows all my files as non-compatible with Denoise. My new R5 (so far just used C-RAW, and all my old CR2 files from 5DIV and 7Dii. Help!

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    Keith Reeder
    Keith Reeder
    Participating Frequently
    Jul 17, 2023 7:30 PM UTC

    What version of LightRoom Classic are you using, Tamara? 

     

    I can say with confidence that R5 C-RAW files, and full 7D Mk II RAW files, are fine with AI Denoise in LrC 12.4, the current version.

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    tamarak4345810
    Participant
    Jul 18, 2023 4:39 AM UTC

    Hi. LrC 12.4 also. As I recall, since the major update including the AI Denoise I have not been able to use it. Everything else in LrC works fine. When I hit "I" to see the details on an image when in Develop Mode, I see Cr2 or Cr3 depending on the image. Use "Copy" to import images. No other ideas what could be causing file differences.

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    Keith Reeder
    Keith Reeder
    Participating Frequently
    May 24, 2023 9:19 PM UTC

    Are the "RAW" files mRAW or sRAW?

     

    They're not supported by Denoise, because they're already demosaiced.

     

    (And you can't attach RAW or DNG files to this forum, because they aren't web-viewable image formats. You'd need to host them online somewhere and post a link)

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      jimbo9058
      jimbo9058Author
      Participant
      May 24, 2023 9:34 PM UTC
      The CR2 file is mRAW and was used to create the -HDR.DNG file. Is that
      why they're not compatible? Will I run into the same problem using cRAW on
      my Canon EOS R?

      If so, PLEASE fix this compatability issue PRONTO.
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      TheDigitalDog
      TheDigitalDog
      Inspiring
      May 24, 2023 10:43 PM UTC

      At least on my Canon R6 MII, sRAW is supported; it is truly raw. That said, I still never use it. 

      If you want this to all work, just set the camera for raws, not variants of a raw, which may not be really raw data (linear DNG isn't):

      http://www.barrypearson.co.uk/articles/dng/linear.htm

       

      Edit: that should read C-raw not S-Raw.

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