Denoise stopped working

Question

I searched through here and found somebody with the same issue and it looked like they were able to resolve it, but nothing is working for me.  I always shoot raw and have plenty of storage on my mac.  Denoise had been working fine, but today when I try it the preview just stays blank.  I am able to run Super Resolution fine, but nothing with Denoise.  I tried to follow the steps on here deleting the gpu txt file but that didn't help.  I also ran a system update and still nothing.  I don't know what else to try so would really appreciate any help.

Sameer K · Answer

Hey, @rhouston1852. Welcome to the Lightroom Classic Community. I'll help you figure this out.

Where are the original images stored, on the internal or external drive?

Before anything else, in the Library module > go to Library at the top menu bar > Find All Missing Photos. If any of the images in question are missing, relink them to Lightroom Classic and check if the issue exists: https://adobe.ly/3ZkBPjD

Just to be sure, ensure Lightroom Classic has the required permissions on the macOS: https://adobe.ly/43zB3AJ

After these two steps, a simple restart can help recreate the link between the storage & Lightroom.

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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