Help please! My lightroom CC is up to date, I shoot in RAW, my denoise was working perfectly. One day it stopped working and says, "Denoise is not currently compatible with this photo format." Nothing on my camera changed, nothing should have changed with my lighroom. Any suggestions?? Using a Macbook Pro 16'' 2019 with Ventura that is up to date. Not out of memory on my computer at all!!! Thanks!
Lightroom Classic version: 12.5 [ 202308091523-68a7abd6 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 13
Version: 13.5.2 [22G91]
Application architecture: x64
Logical processor count: 16
Processor speed: 2.3GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,894.4 MB (11.5%)
Virtual memory used by Lightroom: 52,199.3 MB
Memory cache size: 617.1MB
Internal Camera Raw version: 15.5 [ 1595 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1147MB / 8191MB (14%)
Camera Raw real memory: 1228MB / 16384MB (7%)
Standard Preview Size: 3072 pixels
Displays: 1) 3072x1920
Graphics Processor Info:
Init State: GPU Unsupported
User Preference: Auto
Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/lindsaygottschall/Pictures/Lightroom/Lightroom Catalog-v12.lrcat
Settings Folder: /Users/lindsaygottschall/Library/Application Support/Adobe/Lightroom
Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Luminar Neo
5) Nikon Tether Plugin
6) Topaz Photo AI
Config.lua flags: None
Very strange. LR thinks your computer doesn't have a graphics processor:
"Using a Macbook Pro 16'' 2019
Graphics Processor Info:
Init State: GPU Unsupported"
1. Try deleting the file "Camera Raw GPU Config.txt", which will force LR to reinitialize its GPU information. Do steps 2-5:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-3
2. Click the Apple icon in the upper-left and do About This Mac, and post a screenshot. A buglet in LR's Help > System Info omits details about the graphics processor on many Macs.
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