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A
angiecollier
Participant
November 16, 2020
Question

Develop module in LR classic is disabled

  • November 16, 2020
  • 4 replies
  • 526 views

I am using Lightroom 5.5 on my Mac and when I go to the Develop Module it says "develop module is disabled. Please renew your membership to reactivate the Develp Module." I pay the monthly subscription and I logged into Adobe online and my membership is active. My Mac is on Mac OS Catalina Version 10.15.5 and Lightroom is using the 64 bit app. What do I need to do to be able to use the Develop module again?! 

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4 replies

GoldingD
GoldingD
Legend
November 17, 2020

If you do pay for a plan, then you should have the Adobe Creative Cloud Desktop App on your computer

 

Do you? Are you signed in? What version of LrC does it indicate?

 

A
angiecollierAuthor
Participant
November 17, 2020

Yes, I have the Photography Plan but when I viewed my apps, I didn't have any of them downloaded so I'm trying to download the creative cloud and Lightroom Classic now. 

GoldingD
GoldingD
Legend
November 17, 2020
I pay the monthly subscription and I logged into Adobe online and my membership is active.

Well, based on that System Info report, you are launching an old standalonr version 5 Lightroom, from before subscription.

 

Now, if you are paying for one of the Adobe CC Plans, perhaps the Photography Plan, then you are launching the wrong copy. At worst, it should so up as v6, latest would be v10 and it would be called Lightroom Classic.

 

So, do you have more than one copy installed?

 

 

A
angiecollierAuthor
Participant
November 17, 2020

Okay, thank you. I'm not sure if I have more than one version installed but I'll see if I can figure that out. 

GoldingD
GoldingD
Legend
November 17, 2020

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

 

A
angiecollierAuthor
Participant
November 17, 2020

Here is my system info:

Lightroom version: 5.5 [968504]
Operating system: Mac OS 10
Version: 10.15 [7]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.3 GHz
Built-in memory: 16384.0 MB
Real memory available to Lightroom: 16384.0 MB
Real memory used by Lightroom: 534.7 MB (3.2%)
Virtual memory used by Lightroom: 3038.1 MB
Memory cache size: 66.6 MB
Maximum thread count used by Camera Raw: 4
Displays: 1) 2880x1800

Application folder: /Applications
Library Path: /Users/angiecollier/Pictures/Lightroom/Lightroom 5 Catalog.lrcat
Settings Folder: /Users/angiecollier/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin

Config.lua flags: None

Audio and Video info: Loading

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
November 16, 2020

I don't understand the version number. Are you really using version 5.5? That is an ancient version from before the creative cloud was introduced! Lightroom Classic is now at version 10!


{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

-- Johan W. Elzenga
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