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FirstMove
FirstMove
Participant
August 11, 2023
Question

Develop Sliders take 15 seconds to update screen

  • August 11, 2023
  • 2 replies
  • 224 views

Hello, 

I have a PC, which I bought last year in 2022, here are the key specs :
- AMD Ryzen 9 5950X

- RTX3070Ti 8 GB

- 64 GB RAM

- Samsung SSD 1TB M.2, where all software is installed. 

Before a few months, Lightroom started to be extremely slow, almost impossible to work on. 
I uninstalled it and tried to install it again, but no luck.

 

So we are talking here that when I apply some changes, for example, brightness, white balance etc, I must wait 15-20 seconds to see that change. And a brush tool is not even in real-time, so I make a movement with a mouse, and then I wait and see that mask is on parts where shouldn't be. But it's not that just LR is slow, the whole PC is very slow while LR is running. 

 

I am really frustrated. 

 

Do you have any advice?

 

    This topic has been closed for replies.

    2 replies

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    August 11, 2023

    Post your 'System Info' as this gives us a much an extended list of your computer specifications, drivers and whether the GPU is even functioning. You can obtian the information from the LrC Help > System Info menu item as shown in attached screenshot.

     

     

     

     

     

      FirstMove
      FirstMoveAuthor
      Participant
      August 27, 2023

      Thank you for your answers!


      I was out of the city, so here is an update: 
      Unchecking "Use Graphics Processor" and restarting LR Preferences didn't help.  

       

      Here is my system info:

      Lightroom Classic version: 12.5 [ 202308091523-68a7abd6 ]

      License: Creative Cloud

      Language setting: en

      Operating system: Windows 10 - Business Edition

      Version: 10.0.22621

      Application architecture: x64

      System architecture: x64

      Logical processor count: 32

      Processor speed: 3.4GHz

      SqLite Version: 3.36.0

      CPU Utilisation: 0.0%

      Built-in memory: 65460.7 MB

      Dedicated GPU memory used by Lightroom: 18.1MB / 8031.0MB (0%)

      Real memory available to Lightroom: 65460.7 MB

      Real memory used by Lightroom: 1112.0 MB (1.6%)

      Virtual memory used by Lightroom: 1273.1 MB

      GDI objects count: 690

      USER objects count: 2199

      Process handles count: 2300

      Memory cache size: 367.8MB

      Internal Camera Raw version: 15.5 [ 1595 ]

      Maximum thread count used by Camera Raw: 5

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 320MB / 32730MB (0%)

      Camera Raw real memory: 323MB / 65460MB (0%)

      System DPI setting: 168 DPI (high DPI mode)

      Desktop composition enabled: Yes

      Standard Preview Size: 3840 pixels

      Displays: 1) 3840x2160

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

      Graphics Processor Info:

      DirectX: NVIDIA GeForce RTX 3070 Ti (31.0.15.3699)

      Init State: GPU for Export supported by default

      User Preference: Off

       

      Installed Plugins:

      1) AdobeStock

      2) Flickr

      3) LogiOptions

      4) Nikon Tether Plugin

       

       And I am using Windows 11 altought in LR System info says Windows 10.

      Ian Lyons
      Community Expert
      Ian LyonsCommunity Expert
      Community Expert
      August 27, 2023

      First, I recommend that you switch the GPU back to Auto. This will ensure that LrC uses the GPU features that are fully supported. In your case that should mean that you achieve 'Full Acceleration'.

       

      Second, the LogiOptions plugin is known to cause problems when used with Lightroom Classic. I recommend that you disable  it or better still remove it altogther.

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      August 11, 2023

      The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

      Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

      https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

       

      Another step is to try to reset the Lightroom preferences.

      https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

      It's recommended to backup your preferences before you reset the preferences to the default settings:

      https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

       

      If this doesn't help we need more informations about your environment.

      Is you system up-to-date? All updates and patches for the operating systems and applivcations are installed?

      All recent drivers for your hardware devices installed, especially for your graphic card.

       

      Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item.

      There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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