Did a Dropbox beta test and can't find files anymore from lightroom

Forum|Forum|3 years ago
September 14, 2022
3 replies
277 views

Dropbox approaced me a couple months ago to help with a beta test. It had several issues that i reported to them and then went back to the current Dropbox. Now, in Lightroom, it will not see any new folders or photos stored on Dropbox. It will see any of the old folders and photos on there. AND, of course, Dropbox tech chat couldn't help and said to ask you guys. Any thoughts on this? I can work around by put the photos on my computer harddrive and then Lightroom see them just fine.

macOS

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johnrellis

Legend

Make sure the photos and folders are not marked online only (that is, they should be available offline). Dropbox still hasn't ensured that only-only files will work with apps; see here for details:

https://help.dropbox.com/installs/macos-12-monterey-support

This started with Apple not working closely enough with Dropbox and OneDrive prior to changes made in Mac OS 12.3:

https://www.techtarget.com/searchenterprisedesktop/news/252512950/Apple-working-with-Dropbox-Microsoft-to-fix-macOS-123

J

J. Paul Road KingAuthor

Participant

That seems to be the issue. Thanks for those articles. I can work around this for now, hopefully they will fix it soon.

DdeGannes

Community Expert

You stated, "That seems to be the issue."

What specifically do you expect to be fixed?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.