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mattheww57828833
New Participant
April 10, 2017
Answered

Disable Lightroom Mobile syncing

  • April 10, 2017
  • 3 replies
  • 20255 views

Hi there,

I have found that since creating collections they are trying to sync and dramatically slowing down my processing. I have no desire at all to use Lightroom mobile and it's frustrating to say the least that this is happening automatically- even more so that it does not appear easy to turn off!!!

I have the albums set not to sync yet they are still trying to. All I can seem to do is pause the syncing. However then everytime I remove a photo from the quick collection I get a message saying:

Then it proceeds to do this tutorial procedure where a cursor moves over the Lightroom symbol and tells me how to start syncing again. This is EXCEEDINGLY annoying!

Please- does anyone know how to definitely turn off Lightroom Mobile!? I've looked in the preferences and am struggling to find anyway to do this.

Many thanks in advance.

    Correct answer D.A.R

    Thanks. I've deleted all my photos from Mobile LR, tried to remove all synching and even set up a new, non-synched collection to try to get around what I can only imagine to be a mistake by Adobe. Still doesn't work...


    In Lr preferences go to Lightroom Mobile Tab and select Delete All Data

    Follow the steps online where you will be asked to type in the word "delete"

    (this is not quite the same as just deleting the images)

    Then look at the drop down list from the upper left corner where you saw Sync with Lightroom Mobile. It should now state "Start" and not Paused. If it still states Paused, click it once and it should change to Start.

    Now you have disabled sync.

    When you create new collections do not select the button Sync with Lightroom Mobile - In fact it should not be visible.

    You should also not be able to see the checkboxes next to the collection names which would indicate synced collections.

    3 replies

    john beardsworth
    john beardsworth
    Community Expert
    May 7, 2017

    mattheww57828833  wrote

    I have found that since creating collections they are trying to sync and dramatically slowing down my processing. I have no desire at all to use Lightroom mobile and it's frustrating to say the least that this is happening automatically- even more so that it does not appear easy to turn off!!!

    I would be very surprised if that's true. Syncing has minimal effect on LR performance. Something else will be slowing down processing.

    That said, Preferences, Mobile, Delete all Data.

      S
      SplineTimeLine
      Known Participant
      July 30, 2019

      Surprise!!! I had the same problem. Maxed my CPU and RAM. Turned off sync. Happiness

      john beardsworth
      john beardsworth
      Community Expert
      July 31, 2019

      Coincidence.

      M
      mattheww57828833Author
      New Participant
      April 10, 2017

      This is the tutorial procedure I get everytime I delete a photo from the collection.

        Theresa J
        Theresa J
        Community Expert
        April 10, 2017

        Make sure the collection itself doesn't have sync turned on. There will be an icon to the left of the collection name if the sync is on. Click on the icon to turn it off.

        You can also log into Lightroom Mobile with a browser and remove currently synced collections there. Once all of your images are removed from Lightroom mobile you shouldn't get that message again.

        Go to Adobe.com and sign into your CC account. The click the Lr icon in the left panel. That will take you to your synced collections.

          N
          nicholash76245434
          New Participant
          May 5, 2017

          Thanks. I've deleted all my photos from Mobile LR, tried to remove all synching and even set up a new, non-synched collection to try to get around what I can only imagine to be a mistake by Adobe. Still doesn't work...

          F. McLion
          F. McLion
          Community Expert
          April 10, 2017

          In the upper left corner of the main window near the name template, there should be a drop-down list that has "sync with LR Mobile" as an option. From there you should be able to turn it off - pause symbol.

          --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
            M
            mattheww57828833Author
            New Participant
            April 10, 2017

            That allows me to 'pause' the syncing but not disable it. I have it paused but it still comes up with this same message as well as the procedure tutorial of how to un-pause it!

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