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1

display problem in library/grid view

Community Beginner ,
Oct 19, 2017 Oct 19, 2017

Since updating to LR Classic CC I experience a very strange library/ Grid view display behaviour/ Error.

I seems like the grid is somehow "stuck" while scrolling, there is an issue with the update of the thumbnails/ background.

Also when switching to "loupe view" the background is not a solid color, but shows fragments of the grid or previous images.

This image should make clear what I mean:

LrCC-gridviewerror.jpg

I'm using Windows 8.1 all updates installed, NVidia Quadro 2000M.

No other issues with LR or Photoshop.

would be nice if this would be fixable...

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correct answers 1 Correct answer

Explorer , Oct 21, 2017 Oct 21, 2017

This problem has been resolved by a workaround provided by Adobe.

I followed these instructions:

Could you please try the following and report back if it solves the issue.

==

Try this workaround to see if it works for you. If not, delete the config.lua file afterwards.

  1. Choose Edit > Preferences.
  2. In the Preferences dialog, go the Presets tab.
  3. In the Presets tab, click the Show Lightroom Presets Folder button. The root preset folder opens in the File Explorer.
  4. In the File Explorer, navigate into the Ligh
...
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New Here ,
Oct 27, 2017 Oct 27, 2017

Since getting the new Lightroom Classic CC I have NO grid view. Will this fix also work on my Macbook Pro?

Thanks!  Jamie

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Community Beginner ,
Dec 11, 2017 Dec 11, 2017

This worked for me! Thanks!

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New Here ,
Oct 25, 2017 Oct 25, 2017

Thank you so much!  I was having the same issue and it worked!

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New Here ,
Oct 25, 2017 Oct 25, 2017

Thanks!

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New Here ,
Nov 15, 2017 Nov 15, 2017

I had the same problem in library/grid view. I have downloaded the file mentioned by

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Community Beginner ,
Dec 15, 2017 Dec 15, 2017

This patched worked on the previous update. However, it does not work on this latest (7.1) After upgrading, the problem is back.

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Explorer ,
Dec 17, 2017 Dec 17, 2017

Same here. Just updated my laptop to 7.1. The config.lua fix does not work for me in 7.1. Disabling the GPU does work, but I would rather not have to do that.

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New Here ,
Dec 22, 2017 Dec 22, 2017

And for me - the problem was solved by this new config file, but has returned in the latest update. I have now worked around it by turning off using the graphics processor but would rather a proper fix that allows me to turn it back on

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New Here ,
Jan 14, 2018 Jan 14, 2018

I have the same problem after the last update. The old workaround does not work this time.

Any suggestion you can provide?

Thanks,

Lory

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LEGEND ,
Jan 14, 2018 Jan 14, 2018

According to Adobe employee Simon Chen, the "config.lua" workaround doesn't apply to the latest release (LR 7.1).  The option Preferences > Performance > Use Graphics Process is now a "master switch" for all of LR's use of the graphics processor (GPU). If your LR doesn't display properly with that option enabled, make sure you have the most recent graphics driver by going directly to the manufacturer's Web site (Windows) or updating to the latest MacOS (10.13.2) -- many older drivers have bugs that are triggered by LR.  See here for details: Adobe Lightroom GPU Troubleshooting and FAQ .

Note that most users only see significant benefit to enabling the GPU on 4K or 5K displays -- it can sometimes slow down LR on lower-resolution displays. Of course, some users on lower-resolution displays do benefit.

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New Here ,
Jan 15, 2018 Jan 15, 2018

I have updated the graphics driver but the problem persists, regardless of enabling or disabling the GPU.

I have NVIDIA GeForce GT 540M (10.0.16299.192).

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LEGEND ,
Jan 15, 2018 Jan 15, 2018

I have updated the graphics driver but the problem persists, regardless of enabling or disabling the GPU.

I have NVIDIA GeForce GT 540M (10.0.16299.192).

I recommend posting a new bug report in the official Adobe feedback forum: Lightroom Classic CC | Photoshop Family Customer Community .  Please include a screenshot and the complete copy/paste from Help > System Info. I think the only known workaround is to roll back to LR 7.0.1 and use the posted "config.lua".

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New Here ,
Jan 17, 2018 Jan 17, 2018
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I'll do, thanks!

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