Display won't refresh with wacom pen in hover zone

Question

I've just installed a brand new Wacom Intuos tablet and I'm experiencing a strange issue where lightroom won't complete a function until I lift the pen up out of the hover zone. For example, clicking the left mouse on the image would normally zoom in instantly. When I tap the pen on the image the icon changes from a magnifier to a hand but the image isn't zoomed in. I have to lift the pen away from the tablet before the zoom happens.

The same thing happens if I hit a keyboard shortcut such as "k" to create a new brush mask. If the pen is in the hover zone of the tablet nothing happens, I have to lift it up. This happens if Windows Ink is turned on or off.

I'm running windows 11, all updates installed, all drivers up-to-date. Lightroom Classic 14.2

Also worth noting everything is working correctly in Lightroom 8.2

ShootingPixelsAndy · Accepted Answer

An update on this. The issue is the same using a Huion Inspiroy tablet as well, again on both my desktop and laptop.

Problem solved, Bitdefender Total Security is causing the glitch. Adding the Lightroom.exe to the exceptions fixes it. I'll also report this to Bitdefender support.

Christophe5DE8 · Answer

You saved my day!thanks - Will open a ticked to BitDefender as well, Exclusion must be set on ligthtroom.exe for:Antivirus: On-acces Scan + Embedded Scripts,Online Threat PreventionAdvanced Threat Prevention

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