has anyone fixed this? in my case i checked the outbound rules on my firewall. turns out, i disabled LRC because i was using a cracked version before.

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bifdaniels

Known Participant

Adobe support fixed it for me, finally.

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naldeau49

Known Participant

anything you learned or can share about the fix?

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Budny Filmes

Participant

Hey! I've just downgraded LRC trough the creative cloud app and it imediatily worked for me, i've tried the login/logout tip, but it doesn't worked, now using the 14.0 version

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naldeau49

Known Participant

posted above in this thread last month, i was conisitently getting the error message in LRC 13, : "some masking models failed to download. please try again later", when using presets, gave up trying to fix it with the suggested solutions (none of which worked for me) and hoped it would be addressed in an update. well, i updated to LRC 14.0.1 yestereday and now not only do the presets still not work and give the same error message but i now get that error message when i simply try to copy and paste edit settings from one picture to another, even when there are no masks in the copied settings. extremely frustrating as copy/paste picture settings are used all the time.

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bifdaniels

Known Participant

I'm having the same experience. We've gone from being customers to being paying beta testers. It's really awful.

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bhanuka_7670

Participant

Had the same issue, sign in with your account then downloading starts.

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bifdaniels

Known Participant

I assume you mean sign into Creative Cloud.app, correct? I tried that, tried logging out and then back in, did a re-start, etc and it didn’t work for me. Is there anything more to it that I’m not thinking of?

Thanks!

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seva M

Participant

you need ti sign in into the Adobe account

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naldeau49

Known Participant

nope, being signed in doesn't solve the problem here either. the presets still don't work. same problem, same error message no matter how long you wait while you're signed in:

"some masking models failed to download. please try again later."

i've given up and am not wasting any more time with it. hoping perhaps a future update will fix the problem.

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Finest imagery

Participant

Good day! Ladies and Gents. I have found a solution, I have the same problems as all of you you just need to download adobe creative cloud and wait for it to install. once downloaded open the creative cloud app and sign in. once signed in open adobe lightroom or lightroom room classic. there click the preset that needs to download the masking models. When downloaded there will be a green pop up bar in top and that means its done.

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Shane38983964s4gq

Participant

Did Nothing for me...Is this what we pay for?????

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Titouan33247555iqw6

Participant

Just had the same problem.

You have to log in and it will be fix 🙂

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Peter Coch

Participant

yes, you are right, it is working after you are SIGNED IN in Lightroom

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Patrick34120243woms

Participant

Nope. signed in to Lightroom as I type this (and to my account on the Adobe site, for extra measure) and nothing happening. 0%

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noppadol33239199ms37

Participant

You must login with your Adobe account. So you can download it.

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bifdaniels

Known Participant

Log in where, please? Creative Cloud app, adobe.com, somewhere else? and how do you download? Where do you initiate a download? Thanks!

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naldeau49

Known Participant

the suggestion is to sign in to your account through your creative cloud application and then relaunch LRC. try it, didn't work for me. the presets still don't work and my saved presets don't work either. still get the message: some masking models failed to download. please try again later. this as well as the failed cut/paste settings bug is still persistent as i think you also have encountered.

Rikk Flohr_Photography

Community Manager

Restarting Lightroom Classic should start the download again.

Lightroom Classic now downloads and installs in two parts. First, the application installs, and then it installs the various AI models after the first launch. The models, as a group, are large, so it can take some time.

Since you are using Windows, I would recommend installing the 13.0.1 build released earlier today as it has several bug fixes and should kickstart your Model download.

Rikk Flohr: Adobe Photography Org