Every time I restart my PC I am asked to sign back into LR!

[iCimages.net]

The splash screen this morning shows me logged in 10 days ago and also just 15 hours ago. This is becoming tiresome. Please get rid of it!!

[davescm]

Hi , I've moved your post from the Photoshop forum to the Lightroom Classic forum where you are more likely to get help with your issue.

Dave

[JohanElzenga]

The problem seems to be that that 'Dads-PC' is seen as two different computers for some reason, and so your computer (is that also 'Dads-PC?) is seen as the third one that tries to use Lightroom, which is not allowed. https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

[iCimages.net]

How can this be the case ... same PC, same MAC address, same IP address, nothing changes.

[iCimages.net]

It is only one PC
This is under activated devices
[cid:71358abf-0a2c-4b9a-9abe-93484ca3cdb1]





[cid:27c371fe-d74a-4157-b2c6-109c9e138a92]

[iCimages.net]

And again this afternoon! This is really tedious! 

[GoldingD]

Sounds like you need to bring up Adobe.com, and inspect what devices you have activated.

Following is not the only way to accomplish that.

1. Go to adobe.com. You may or may not be signed in, sign in if you are not:

2. Click on your account button

3. Select manage account

4. Under the Plans and payments tab, select Activated devices

 5. Look at what is activated, perhaps one is old and no longer used. Deactivate any as you see fit

 6. Note that when you launch the Adobe Creative Cloud Desktop App, on your computer, and sign in, your computer should get added to that activation list. (as long as the 2 computer limit is not hit)

Followup

An alternative to starting at adobe.com, is to bring up your copy of the Adobe Creative Cloud desktop App, and click on Manage Account:

[iCimages.net]

I only ever use one PC

This is what I have even though I'm using only the one PC

[cid:a4c7528d-ce1e-422d-9f7e-e63b0e4dfb61]




[cid:2257717b-293e-4033-83ad-9bcd5d2ccb43]

[JohanElzenga]

Did you check the link given to you twice??? https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

[iCimages.net]

I don't have 2018 or older!!!

I can't uninstall ACC unless I uninstall all my apps!!!

I don't use IE!!!

Frankly that is the most hopeless series of workarounds I have ever read!!!

[DdeGannes]

My post is withdrawn.

[iCimages.net]

I only ever use it on one machine, always the same one





[cid:b2f93983-0f22-40b1-900a-c7e8056a08b4]

[GoldingD]

P.S. Something to inquire about just in case

On a daily normal basis, if you bring up your Adobe Creative Cloud Desktop App, are you signed in

and as such, when you bring up that Adobe Creative Cloud Desktop App, you are not presented with the sign in dialog?

Amongst the several things that signing in accomplishes (following not entirety of what occurs) is

• authenticating your account, your plans, your payments
• checking activated devices
• and if that passes mustard, activating your apps on the computer

Sign in and sign out to activate or deactivate Creative Cloud apps

One big issue that occurs if you sign out is  as follows:

• deactivates apps on your computer

Now, if you are signing out, then the question is why?

Note that lack of Internet connectivity, if you were previously signed in, and did not sign out, will not effect the Adobe Creative Cloud Desktop App in terms of it thinking you are signed in.

If the Adobe Creative Cloud Desktop App is getting signed out without your action, then something is wrong.

Creative Cloud signs you out or asks you to sign in repeatedly | 2019 and later versions

_____________________________________________________________________________________

A related inquiry

Some old users have a habit of signing out of the LrC, the individual app. This may come from way way back when. It is not required. It is not advisable.

[iCimages.net]

If I open Creative Cloud I am prompted to login (without any apps open).
I use one machine only, I do not log out, I simply close the apps I'm using.





[cid:343ae3b4-93bd-4abc-b395-ba3c80294d2f]

[davescm]

The images you seem to be attaching are not showing in this thread. Don't try and attach images by email. Use a browser to log in to the forum, and  then use the image 'widget' in the posting box to attach images/screenshots.

Dave

[GoldingD]

[iCimages.net]

These are a few images of the issue. I tried uninstalling ACC but to do that I have to uninstall all my apps and I ain't doing that. My internet is banging at 1000mbps and doesn't drop. I don't ever sign out, I close the apps and shut down my PC.

[JohanElzenga]

Did you read the message by @GoldingD explaining how to embed images instead of attaching them???

[GoldingD]

 I tried uninstalling ACC but to do that I have to uninstall all my apps and I ain't doing that

You mean the Adobe Creative Cloud Desktop App?

How are you attempting the uninstall

• Via the Creative Cloud Cleanup Tool?
• Via your OS application controls?
• Via the Adobe provided script to uinstall Creative Cloud Desktop App?

The proper way (the third method above) to accomplish this is at:

Uninstall the Creative Cloud desktop app

Ok, I see where you are probably getting the info about removing all Adobe CC Apps, before uninstalling the Creative Cloud Desktop App. It is in the directions in the link above:

I suspect that bit of info by Adobe is wrong.

OH WAIT, SNAP. your screenshot:

 That is new to me, did not used to get that

Do other members have advice?

[john beardsworth]

Sign out of both existing devices.

I also get this same problem occasionally, but only on my PC which  tells me I am signed in on  "John's PC" and "John's Mac" and that I have reached the 2 computer limit, despite being on "John's PC". You seem to have got two instances of the same Windows machine.

I've tried to get Adobe to look at this, but it seems to slip between the Lightroom and the Adobe's CC authorisation teams. I think it's the latter, but I've not been able to make progress.

Uninstalling or cleaning the Adobe CC installation does no good.

So just sign out of both devices, and as you know you can continue until the next time.

[Chris_Tribble]

I have exactly the same problem.  A PC with LR Classic installed, and a laptop with the permitted installation.  For some reason, each time I re-start my PC, Adobe forgets that I'm using my home workstation, requires me to sign in, and then to sign out for the PC that I'm working on!  It seems that somewhere Adobe isn't able to log that I'm using the same machine for each new session.  I spent HOURS with adobe support trying varous fixes, but nothing's worked so far.  It's an annoyance!  If anyone gets a fix, I'd love to hear...

[Chris_Tribble]

It's still happening!  Anyone with any thoughts.  It's an annoyance...

[GoldingD]

Bring up Adobe.com, Sign in (if not already signed in) . Click on your Account Button upper right and select Manage Account. Click on Plans and Payments. Click on Activated Devices. Anything odd?

[Chris_Tribble]

Yes - the desktop pc that i signed into the day before shows. I have to sign out of that pc in order to sign back in on the same device. Adobe fails to remember I'm coming back in on the pc i always use. Its an annoyance!