Exclamation mark on parent folder

[stylish_experts2924]

I have run into a problem after upgrading to the latest version of Lightroom Classic. I keep having an exclamation mark on my ultimate parent folder, but there is no exclamation mark on any of the subfolders. Hence, I can see if there are any missing photos. Everything seems to work fine but I’d like to get rid of the exclamation mark. I have tried to make a new catalog with the same photos. This works and the exclamation mark disappears but I am loosing all my collections. Is this a bug or am I missing something?

[GoldingD]

A ! mark,, not a ? mark, correct?

If you mouse hover or perhaps right click on that !, does anything show up, a notification perhaps?

Ah, perhaps a gray ! in a black circle? As seen in:

https://www.lightroomqueen.com/community/threads/black-exclamation-marks.53757/

[JohanElzenga]

Read the entire thread as given by @GoldingD . This is a new feature, but as you can read in the last post of the thread, the missing photo may be obscured if there is a smart preview.

[Noel Orridge]

Hi @stylish_experts2924! Thank you for reaching out! As suggested by our experts, please go through that thread.

While holding the Option key, click the small triangle arrow next to your top-level parent folder (the one with the exclamation mark). This forces Lightroom to expand every single subfolder recursively. Try looking for the missing folder. If you don't find it, try right-clicking the parent folder and selecting "Synchronize Folder". Uncheck "Import new photos" and just let it scan for missing/removed items. 

If this doesn't fix the issue, you can try optimizing your catalog by navigating to File > Optimize Catalog.

Hope this helps! 

Please use @ when mentioning my username so that I can be notified as soon as possible. Thanks!

[stylish_experts2924]

I tried all the suggestions before approaching you. I still get the exclamation mark.

Best regards
<removed>

[johnrellis]

Many have now reported that they're having problems finding the missing folders causing the black exlamation points in the Folders panel. I just added the command Find Missing Folders to the Any Source plugin. It will find all folders that are missing (not located where the catalog thinks they are), select them in the Folders panel, and write their paths to the file "missing-folders.txt" on your desktop.

If you see black exclamation marks in the Folders panel but Find Missing Folders doesn't find any that are actually missing, then that indicates a LR bug that should be reported to Adobe.

The plugin has a 30-day trial, enough time to clean up your folders and/or report a bug to Adobe.