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Export of photos does not work anymore with V11.3
update from 11.2 to 11.3 executed several times. Failure does not disappear. uninstalled V11.3 and work with 11.2 again
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Hi Markus,
Thanks for reaching out. We are sorry for the trouble with Lightroom Classic 11.3. We are here to help.
Could you please confirm the location of the original images and the location of the exported images/destination? What operating system are you working on?
Is it a specific collection or set of images that do not export? Do you see any errors at export, or does it get stuck? Have you tried exporting any images on the internal storage to a destination on the internal drive? Are you using any export presets?
If your export task includes watermarks, please go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html
We hope to hear from you soon,
Thanks!
Sameer K
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System is Microsoft Windows 10 Home
Grafikprozessor:
DirectX: AMD Radeon(TM) R5 430M (8.17.10.1460)
error message is: unknown failure occurs (1)
problem still exists also after uninstall/new installation
problem exists with different photos
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I have exactly the same problem with v. 11.3 and 11.3.1 om Windows 11 PC. Reverted to v. 11.2 and everything works again.
Tried many different export-sittings (on file, several files, with or without watermark etc.) but nothing works on v. 11.3 and above.
Br Hans-Erik
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problem still exists with 11.3.1
System is Microsoft Windows 10 Home
Grafikprozessor:
DirectX: AMD Radeon(TM) R5 430M (8.17.10.1460)
error message is: unknown failure occurs (1)
problem still exists also after uninstall/new installation
problem exists with different photos
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Export of photos does not work anymore with V11.3
Explain what does happen. Provide details. Provide the exact unedited word-for-word error message.
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Error message: an unknown error occurred (1). This happens also after uninstallt and install again and also with different photos
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If you've moved back to LrC 11.2 and it's working, then it's possible that the 11.3 install was incomplete or corrupt. Please try reinstalling 11.3 and report your findings.
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This was my first counter measure. But problem still exists
Error message: an unknown error occurs (1)
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I've done this 3 times to the same results. My exports do work but they take much much longer to export. Reading metadata from files also takes incredibly long.