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Participating Frequently
April 17, 2022
Question

Export does not work anymore with 11.3

  • April 17, 2022
  • 3 replies
  • 675 views

Export of photos does not work anymore with V11.3

update from 11.2 to 11.3 executed several times. Failure does not disappear. uninstalled V11.3 and work with 11.2 again

This topic has been closed for replies.

3 replies

Ian Lyons
Community Expert
Community Expert
April 18, 2022

If you've moved back to LrC 11.2 and it's working, then it's possible that the 11.3 install was incomplete or corrupt. Please try reinstalling 11.3 and report your findings.

Participating Frequently
April 20, 2022

This was my first counter measure. But problem still exists

Error message: an unknown error occurs (1)

Legend
April 18, 2022

Export of photos does not work anymore with V11.3

 

Explain what does happen. Provide details. Provide the exact unedited word-for-word error message.

Participating Frequently
April 20, 2022

Participating Frequently
April 20, 2022

Error message: an unknown error occurred (1). This happens also after uninstallt and install again and also with different photos

Sameer K
Community Manager
Community Manager
April 18, 2022

Hi Markus,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic 11.3. We are here to help.

Could you please confirm the location of the original images and the location of the exported images/destination? What operating system are you working on?

Is it a specific collection or set of images that do not export? Do you see any errors at export, or does it get stuck? Have you tried exporting any images on the internal storage to a destination on the internal drive? Are you using any export presets?

 

If your export task includes watermarks, please go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

We hope to hear from you soon,

Thanks!

Sameer K

Participating Frequently
April 20, 2022

System is Microsoft Windows 10 Home

Grafikprozessor:
DirectX: AMD Radeon(TM) R5 430M (8.17.10.1460)

error message is: unknown failure occurs (1)

problem still exists also after uninstall/new installation

problem exists with different photos