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Participant
May 22, 2025
Question

External editing preset for Photoshop creates TIFF file with .jpg extension

  • May 22, 2025
  • 2 replies
  • 376 views

I believe I have found a bug in Lightroom Classic. I am posting here in Discussions to confirm.

 

Lightroom Classic Version Number: 14.3.1

OS Version Number: Windows 11, Version 10.0.26100 Build 26100

 

I have configured my Lightroom Preferences: External Editing settings to have a preset called "Photoshop - JPEG", where the application is set to Photoshop.exe and the File Format is set to JPEG. When I select a photo and choose Photo: Edit In: Photoshop - JPEG from the main menu, I get the usual dialog box to choose whether to edit a copy or the original. In this dialog I can see that the File Format is correctly set to JPEG. However, when I click the Edit button in this dialog, Photoshop starts and immediately displays the message "Photoshop could not complete your request because of a program error." When I look in the folder where my photo is stored, I can see the copy that Lightroom has created, and the file extension of this copy is correctly set to .jpg. However, I can see that the copy is much larger than it should be, and when I open this file in IrfanView, it tells me that the file is actually a TIFF file with a .jpg extension. This explains the error message from Photoshop.

 

This problem only occurs when the application is set to Photoshop. I created another external editing preset called "Krita - JPEG", where the application is set to Krita.exe. The two presets are otherwise identical. When I use the Krita preset, the copy of the photo created by Lightroom is an actual JPEG file - it has a .jpg extension, it is the correct size, and both IrfanView and Krita have no trouble loading it.

 

This problem only occurs on Windows. I have the same external editing presets configured on my Mac, and both of them work fine there.

2 replies

RandomDSAuthor
Participant
May 23, 2025

Hi @CMass ,

Here is a screen recording of the problem as it occurs. I think it shows everything I described. Please let me know if you need any further info!

GoldingD
Legend
May 23, 2025

So when PS comes up, that error message, if you click on the button to learn about it, what is presented?

 

RandomDSAuthor
Participant
May 23, 2025
CMass
Community Manager
Community Manager
May 22, 2025

Hi @RandomDS,

 

Thank you for providing your system information and describing the issue. Could you please share a recording of the problem as it occurs? This would help the team understand what might be happening.


^CM