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external ssd no longer recognized by Apple

New Here ,
Jun 12, 2024 Jun 12, 2024

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Are there any issues with Lightroom disabling an external hard drive so that Apple can no longer read it?  If so, is there a fix?

 

I have a 6 mo old Sandisk 1TB Extreme Portable SSD. I use LR Classic on an 2 yr old Macbook Air M2 chip on Sonoma 14.5.

 

A few days ago all was fine - I had used maybe 20% of the capacity. Now when I attach the SSD, Apple tells me it's not readable. When I initialize it, the device name has changed back to the default SanDisk name, and the drive's 1T capacity is completely full but I can't see any folders or files. First Aid didn't pick up anything unusual.

 

I've tried different plugs and ports, shut down/restarted the laptop, and nothing has helped.  Not sure if the problem is Adobe, SanDisk or Apple in nature. Any help appreciated. Thanks.

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LEGEND ,
Jun 12, 2024 Jun 12, 2024

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Lightroom Classic (and really all software) cannot disable a hard drive. If it can't be read, it is a hardware malfunction on the disk drive.

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New Here ,
Jun 12, 2024 Jun 12, 2024

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I was afraid of that. Thanks for pointing me in the right direction.

The laptop was in sleep mode with LRC open and SSD attached, so I thought something could have happened. Will now go to SanDisk. Thanks.

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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New Here ,
Jun 13, 2024 Jun 13, 2024

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Thanks Ian. Very helpful esp the YouTube video. I’ll try the firmware update and easeus recovery option. WD/SanDisk has lost me as a customer based on their poor response.

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LEGEND ,
Jun 13, 2024 Jun 13, 2024

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After these Sandisk Extreme Portable issues came to light and their poor response to the issue I quit using my Extreme Portable and am now using Crucial SSDs,  X9 Pros specifically .  They  test very high for continuious write speeds on reliable test sites if you need that.  Video for example.  I still use Sandisk memory cards in my cameras as they have been very reliable.  

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

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I have a 4TB version of the Sandisk Extreme that I stopped using for fear of loosing data.  Mine lies outside of  WD's risk window, but...

 

The Crucial X9 Pros are very good as are Samsung T5 and T7. I have 4TB versions of both. I find the Crucial is faster and more compact than the Samsung.

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