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Participant
June 12, 2024
Question

external ssd no longer recognized by Apple

  • June 12, 2024
  • 1 reply
  • 938 views

Are there any issues with Lightroom disabling an external hard drive so that Apple can no longer read it?  If so, is there a fix?

 

I have a 6 mo old Sandisk 1TB Extreme Portable SSD. I use LR Classic on an 2 yr old Macbook Air M2 chip on Sonoma 14.5.

 

A few days ago all was fine - I had used maybe 20% of the capacity. Now when I attach the SSD, Apple tells me it's not readable. When I initialize it, the device name has changed back to the default SanDisk name, and the drive's 1T capacity is completely full but I can't see any folders or files. First Aid didn't pick up anything unusual.

 

I've tried different plugs and ports, shut down/restarted the laptop, and nothing has helped.  Not sure if the problem is Adobe, SanDisk or Apple in nature. Any help appreciated. Thanks.

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1 reply

dj_paige
Legend
June 12, 2024

Lightroom Classic (and really all software) cannot disable a hard drive. If it can't be read, it is a hardware malfunction on the disk drive.

Participant
June 12, 2024
I was afraid of that. Thanks for pointing me in the right direction.

The laptop was in sleep mode with LRC open and SSD attached, so I thought something could have happened. Will now go to SanDisk. Thanks.
Bob Somrak
Legend
June 13, 2024
Thanks Ian. Very helpful esp the YouTube video. I’ll try the firmware update and easeus recovery option. WD/SanDisk has lost me as a customer based on their poor response.

After these Sandisk Extreme Portable issues came to light and their poor response to the issue I quit using my Extreme Portable and am now using Crucial SSDs,  X9 Pros specifically .  They  test very high for continuious write speeds on reliable test sites if you need that.  Video for example.  I still use Sandisk memory cards in my cameras as they have been very reliable.  

M4 Pro Mac Mini. 48GB