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quantum 123
Participating Frequently
January 4, 2023
Question

Failed integrity Cannot back up

  • January 4, 2023
  • 2 replies
  • 479 views

I have had this several times and thought I'd solved it. I see the message

"we're sorry, the catalog ... failed the requested integrity check and cannot be backed up"

This is on the latest release and I last time it happened had to revert to an older version of LR (which worked fine) and re-do the upgrade. Yesterday all was fine on opening and upon closing I got the message again. 

Why does this keep happening?

My library is on an external Samsung SSD T5 and is quite big - but as I say all was fine before updating to latest LR version 12.1

Thank you,

This topic has been closed for replies.

2 replies

Sean McCormack
Community Expert
Sean McCormackCommunity Expert
Community Expert
January 5, 2023

If it's failed an integrity check, the catalog is starting to fail. If you're not reliant on Publish, you could try doing 'Export as Catalog' from the All Photographs folder in the Catalog panel. This will create a fresh catalog minus Publish Services. 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
    Q
    quantum 123Author
    Participating Frequently
    January 6, 2023

    Thanks. I rarely use Publish services (though I should). 

    I don't know why this is happening immediately after upgrading to new version. 🤷🏼‍♂

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    January 5, 2023

    I'll help you figure this out. The catalog is a database I advise not to run directly from an external drive to avoid such situations.

    As a test, move the catalog to the internal drive & ensure the backup location at the time of exiting Lightroom Classic is also set to the internal drive. If this does not help, we can duplicate the catalog itself.

     

    • Press the ALT/OPT (/Windows/macOS) when launching Lightroom Classic.
    • Choose the option to create a new catalog and create a new one on the internal drive.

     

    • In the new catalog, head to File > Import from Another Catalog, as shown below.

     

    Proceed with merging the (potentially)corrupted catalog into the newly made, internal storage-based catalog. 

    For more help via video-based steps, check here. See Merging individual catalogs into a master catalog. 

     

    Let me know how it goes from here,

    Thanks!
    Sameer K

    Q
    quantum 123Author
    Participating Frequently
    January 5, 2023

    Thanks. I have been running the catalog from an external SSD for many years
    without a problem.
    Has the new version changed the way it runs and is more susceptible to this
    issue now?

    Kind regards
    John Kemp. 
    www.johnkempphotographer.com
    www.kempcommercialphotography.com
    Sent from my mobile device.

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