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File access was denied message

New Here ,
Mar 30, 2023 Mar 30, 2023

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Hello!  Recently I recieved "File access was denied" when I tried to edit a photo (all photos) in Lightroom 5.  I am running Windows 10.  I may have accidentally deleted something when I was trying to "clean up" my computer.  I've searched for answers but nothing has worked.  Help, please!

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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In Lightroom- Take a screen-clip of  the report from MENU: Help > System Info... and insert in your reply.

Did you delete any image files?

Where are all your image files?

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Brad291031124f56_0-1680257370047.png

I did not delete any image files.  The images are all stored on an external hard drive.  Thanks

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LEGEND ,
Mar 31, 2023 Mar 31, 2023

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I find it odd that your library path points to a backup folder. Is that the correct catalog? Normally people put backups in a folder named backups. Normally they do not place working files in a backup folder.

 

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LEGEND ,
Mar 31, 2023 Mar 31, 2023

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Please quote the entire unedit word-for-word error message (OR show us a screen capture of it)

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Brad291031124f56_0-1680281517303.png

 

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LEGEND ,
Mar 31, 2023 Mar 31, 2023

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See all those ? marks in your folders, in the folders panel?

 

see: https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

 

 

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Those are from old irrelevent and deleted files.  They are not ones that I'm trying to access.

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Brad291031124f56_0-1680284429038.png

My files are all on the "G drive"

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Brad291031124f56_0-1680284811347.png

I tried opening the photo directly from the file on the "G drive" with a photo viewer and I got this.  Maybe my permissions are the problem?  If so, I'd need assistance with that as well.

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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I notice your Lr info panel reports your OS as Windows 8.1

Have you looked at the 'Properties'- 'Attributes' for the {Pictures} folder on the Elements G:drive?

2023-04-01 11_03_52-Pictures Properties.jpg

If [Read Only] is checked- un-check it. Do a 'cold' re-boot of your computer.

 

Another thought- The apostrophies in your Folder names (2010's) could be a problem to Lr.  Can you rename a folder IN Lr.

 

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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