Files deleted while editing

[daring_Star15B9]

Recently, while editing files on LRC, Lightroom seems to "cough" and stall....afterwards, LRC shows all the files in the folder I was working are gone.

I am unable to reimport the files into the respective sub-directory.

Running Windows 11 and the most recent copy of LRC.

Any ideas?

[AxelMatt]

LRC shows all the files in the folder I was working are gone.

By @daring_Star15B9

Are the files available if you go to the All Photographs view in Lightrooms Library?

what happened if you're looking with the Windows Explorer to the appropriate folder? 

Do you mean Folder or Collections?

Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help we need more informations about your system. Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

[dj_paige]

Recently, while editing files on LRC, Lightroom seems to "cough" and stall....afterwards, LRC shows all the files in the folder I was working are gone.

I am unable to reimport the files into the respective sub-directory.

Running Windows 11 and the most recent copy of LRC.

Any ideas?

By @daring_Star15B9

Re-importing is never a solution. You need to fix the problem, and that means first you and us need to figure out what is happening.

Are you sure the disk drive is still connected (in other words do you have hardware connection problems)? What does your OS say about this folder when this happens, can the OS find it?

Are you sure you are in a folder and not in a Smart Collection or Publish service when this happens??

What happens if you search for the photos in LrC by following all 4 of these steps in order? Do you find them?

1. Click on All Photographs (its on the left under Catalog)
2. Turn off all filters (Ctrl-L once or twice)
3. Expand All Stacks (Photo->Stacking->Expand All Stacks)
4. In the Filter Bar, search for a photo by File name

[daring_Star15B9]

Others on another forum noticed that my catalog and backup where being
stored on OneDrive, and, apparently were not being saved locally.

I moved my catalog to a local folder and reinstalled the catalog....so far
things are going well.



Doug Drake

[daring_Star15B9]

Unfortunately, the original error has reoccured.

While editing files in the new catalog, LRC froze and advised me that all
the files in my folder were gone.

Doug Drake

[AxelMatt]

@daring_Star15B9 Unfortunately you haven't given us any information about your system again. Therefore, all proposed solutions are a look into the crystal ball.

Please answer @dj_paige's  and my questions from the former posts. And provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

[dj_paige]

I moved my catalog to a local folder and reinstalled the catalog

Is this local folder synched with OneDrive?

[daring_Star15B9]

No, a local drive


Doug Drake

[dj_paige]

Local drives can be synched with OneDrive. Please check to make sure it is not synched with OneDrive.

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from the first line down to and including Plug-in Info. Info after Plug-in info can be cut out, as that is just so much dead space to us non-Techs, and it takes up vast amounts of scroll space, making the reply less readable and less likely that others will bother with your post.

[daring_Star15B9]

Lightroom Classic version: 14.4 [ 202506051112-5918896a ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.26100

Application architecture: x64

System architecture: x64

Logical processor count: 6

Processor speed: 3.0GHz

SqLite Version: 3.36.0

CPU Utilisation: 3.0%

Power Source: Plugged In

Built-in memory: 32591.2 MB

Dedicated GPU memory used by Lightroom: 260.5MB / 128.0MB (203%)

Real memory available to Lightroom: 32591.2 MB

Real memory used by Lightroom: 1297.9 MB (3.9%)

Virtual memory used by Lightroom: 1219.5 MB

GDI objects count: 715

USER objects count: 3217

Process handles count: 2247

Memory cache size: 306.6MB

Internal Camera Raw version: 17.4 [ 2272 ]

Maximum thread count used by Camera Raw: 4

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 233MB / 16295MB (1%)

Camera Raw real memory: 239MB / 32591MB (0%)

Cache1: 

NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2: 

m:306.6MB, n:0.0MB

U-main: 79.0MB

System DPI setting: 192 DPI (high DPI mode)

Desktop composition enabled: Yes

Standard Preview Size: 1440 pixels

Displays: 1) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 

DirectX: Intel(R) UHD Graphics 630 (31.0.101.2134)

Init State: GPU for Display supported by default with image processing and export supported in the custom mode

User Preference: Auto

Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: F:\DATA\Users\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\ddrak\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 

1) AdobeStock

2) Flickr

3) Focus Point Viewer

4) LogiOptions

[dj_paige]

What kind of drive is the F: drive? How is it connected to your computer? How much free space does it have? Also, same questions for the drive where the photos are stored if it is not the F: drive.

Also, you have an 8 year old graphics card, that could possibly cause this problem of "cough" when you are editing, please make sure you have the most recent driver installed for it (although I can't think of how it could make the photos "disappear").

[daring_Star15B9]

The F: Drive is a second internal hard drive.

Both the LR catalog and the associated photo files are now located on the drive.

It is a 4 tb drive with 2.5 tb free

The graphics card is up to date with drivers.

[ExUSA]

Lightroom heavily leans on the graphics card (as does Photoshop.) An outdated card can cause performance problems. You might want to consider adding a discrete card, NVidia is generally recommended on Windows and even an inexpensive mid-range card should be a big help.