Known Participant

Beantwortet

Fixed: Error when trying to email from Lightroom Classic 10.0

Forum|Forum|5 years ago
October 20, 2020
21 Antworten
8158 Ansichten

i just upgraded to lightroom classic 10 from 9.4 and can not email photos I get an error

"Internal error has occurred :?:0: attempt index field "font" (a nil value)

i disabled all plugins and got the same error

checked email account manager and my email is validated

anyone else having that problem?

{Moderator note: Thread retitled LRD-4205431}

lightroom_error.zip

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Beste Antwort von Mohit Goyal

Hi all,

We're happy to announce the release of Lightroom Classic 10.1 which includes the fix for this issue.

Here's the list of fixed issue in this release: https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html

Let us know if the update resolves the problem for those affected and share your feedback with us.

Thanks,

Mohit

R

robertd91362324

Participant

I guess I'm a bit late to this thread. However, I have been having this problem for some time. Used to work, now it doesn't (for me). Using Lightroom Classic v. 10.4 on a mid-2010 Mac Pro running MacOS 10.14.6. When I try to email photos directly from Lightroom nothing happens. No error message. No photos sent. Just nothing.

D

danielv87164868

Participant

I have no idea, I don't even try anymore. I have to export it then email
it. Don't know why they don't FIX THIS.

A

Alan Attie

Participant

Unfortunately, the new version of Lightroom does not fix the problem with the inability to email photos.

B

Bernie33

Inspiring

It works for me. What problem or error are you experiencing?

E

Edward1549

Participating Frequently

Yes I have heard that 10.1 fixed it but not for me. It may be my custom email export settings are bad/corrupted? I have installed 10.1 update, but the export to email still doesn't work. Tried deleting my email presets first (there are only 2 or 3), made no difference, then di uninstall-reinstall of 10.1. "Email Photo" still does not work with Mojave. No error message. It goes through the movements but never attaches to an email. It could be something with MacMail Permisssions, but I can't see how to resolve it. Is there a trick to add LR to the Automation List (see attachement)

Rextilleon

Inspiring

How is it resolved if the update isn't avalible on Creative Cloud--

S

SCVol81

Participating Frequently

The update was available in my Creative Cloud. You should check yours.

Rextilleon

Inspiring

Seems you have to log out (not just close Creative Cloud) then long in again. That did it.

S

SCVol81

Participating Frequently

The update has resolved my issue. Thanks!

Rextilleon

Inspiring

Where is update--not showing up in usual spot. I mean really where is it

GoldingD

Legend

1. Might be a timing issue, that is, Adobe placing on whatever server your copy of Adobe Creative Cloud Desktop App connects to.

Try again.

W

williamv3826206Autor

Known Participant

where do i find the 10.1 update for LRC

Mohit Goyal

Antwort

Community Manager

Hi all,

We're happy to announce the release of Lightroom Classic 10.1 which includes the fix for this issue.

Here's the list of fixed issue in this release: https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html

Let us know if the update resolves the problem for those affected and share your feedback with us.

Thanks,

Mohit

E

Edward1549

Participating Frequently

Its doesn't fix the problem in Mojave! Have updated to LR 10.1

E

Edward1549

Participating Frequently

Edit: I don't get an Error Message. The "email to" window pops up, but the export to Mac Mail never happens though you can see the progress task bar doing "somthing".

A

Alaskan Dude

Participant

It's almost the end of November and the problem still exists. Very little info from Staff. Any updates at all?

S

SCVol81

Participating Frequently

I have the same issue when e-mailing.

Rextilleon

Inspiring

Update--Just heard from Tech support---The earliest we can expect a patch is sometime towards the end of December. The technician explained that 10.0 was written for Mojave--not Catalina--or Big Sur. In other words. anyone running the last two releases of Mac OS will have this problem. The reason he claimed that the fix is taking so much time is that they want to get it right this time so that it runs on both Catalina and BigSur. I have no idea if this issue is a problem for Windows users.

Anyway--what a screw up.

S

SCVol81

Participating Frequently

That doesn’t explain why I’m having the problem with Win 10--
__________
A.P. (Tony) Gouge
AP Gouge Photography
803-645-1966
apgougephotography.com
My Facebook Page
My Photos on Flickr

Rextilleon

Inspiring

Hey Sahil--how complex is it--this has been a known problem since the release. How many on your "team" are working on this and when can we expect a fix---Talk to us--we are your customers.

D

defaultxn10355linri

Participant

I'm gave the same issue ... I was into Adobe online help for well over an hour and half and they still didn't fix it 🙄🙄. I uninstalled and then reinstalled on their advice .. no change .. still the error .. the took over my computer... no change still the error .. surely this should be sorted by now .. basic day to day task export an email and still can't do it .. I've noticed they are still taking my monthly payment.. obviously didn't have issues on that one ...

come on Adobe sort is out it's giving you a bad reputation..

frustrated from Nottingham

D

danielv87164868

Participant

This is rediculous that Adobe has not fix this yet

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