• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

FIXED - Lightroom Classic freezing up on MacOS Sonoma

Explorer ,
Oct 09, 2023 Oct 09, 2023

Copy link to clipboard

Copied

I could not edit my previous post (linked below).

 

Problem - Lightroom Classic 12.5 freezes up on launch on MacOS Sonoma on a MacBook Pro M2

 

FIX - deleting the Lightroom Classic preferences solved the problem

 

To delete, launch Lightroom Classic while holding the Shift and Option keys.  

 

A dialog comes up to delete preferences, click yes.

 

In my case LRC updated my catalog (for some reason picked on older one, probably it was in the default path, as I had set up a different one in prefrences).  This took a long while, enough for Adobe chat support to time out.

 

After that LRC seems to work fine, I opened a recent back up and I am now updating the newer photos.

 

Adobe support - I think I can get the old preferences file from my backups if you need it to debug

 

Based on many fruitless discussions with Adobe support I tried rolling back to an older version, 12.4, as well as emabling/disabling Rosetta - both to no avail.  Deleting the preferences did it.  

 

I wisk Adobe would do a better job acknoledging that there is an issue and providing a script to its support folks.  Also, the warning should be more explicit to not upgrade and they should proactively reach out to their Mac users letting them know not to upgrade - I get a lof of ads/spam from Adobe, why not proactively protect your Mac users with useful info?


my original post
https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-classic-not-working-on-macos-...

TOPICS
macOS

Views

276

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation