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wagnerr81343455
Participant
May 13, 2022
Question

Folders missing after update

  • May 13, 2022
  • 4 replies
  • 843 views

Adobe Lightroom version 11.3.1 update deleted several recent folders from my catalog, I lost work

This topic has been closed for replies.

4 replies

KR Seals
Community Expert
Community Expert
May 13, 2022

If this was me, I would:

1. Find out where your backup catalogs are located.

2. Pick the most recent one.

3. Roll back 11.3.1 to 11.2. You can do that in the Adobe Creative Cloud app

4. Open the most recent backup catalog in 11.2.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
dj_paige
Legend
May 13, 2022
quote

Adobe Lightroom version 11.3.1 update deleted several recent folders from my catalog, I lost work


By @wagnerr81343455

 

No, but probably the "wrong" catalog file was opened. Try File->Open Recent.

wagnerr81343455
Participant
May 13, 2022

When i open Recent only tab i only see folders from 2017 or older

dj_paige
Legend
May 14, 2022

Use your operating system's search feature to search all hard disks for files whose name ends with .LRCAT

 

Then double-click on each one until you find the one that shows the folders that appeared to be missing.

KR Seals
Community Expert
Community Expert
May 13, 2022

Please provide more information:

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
wagnerr81343455
Participant
May 13, 2022

Lrc versão 11.3.1 Camera Raw 14.3

Updated on 05/12/2022
Windows 10 64 bits
Intel Core i5 5200 2.2 Ghz 8Gb ram 
Intel HD graphics 5500

No error message

Walt Thirion Photography
Known Participant
May 13, 2022

Did it actally delete the folder from the disk or just from the LrC catalog?

wagnerr81343455
Participant
May 13, 2022

All folders from 2018 a 2022 are gone. 

Walt Thirion Photography
Known Participant
May 13, 2022

You didn't say if they are gone from the disk or just the catalog. Use Finder or File Explorer outside of LrC to see if the folders still exist on the hard drive. 

if they exist on the drive but not in LrC, you've most likely opened the wrong catalog or something similar.

 

Another thought, were those folders on the same drive as the folders that still exist? If not, is the drive they were on still part of the system?

 

Though possible, I doubt the update deleted the folders. It is more likely something else changed when you did the update