Folders not showing numbers of photos

Forum|Forum|2 years ago
January 7, 2024
2 replies
832 views

I have recently cleared the Previews folder, as recommended, to reduce the very large folder size. Now the folders or sub-folders aren't showing the number of photos in the folder or subfolder, irrespective as to whether the folder is on the computer or a separate drive:

Windows

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F. McLion

Community Expert

Can you recap what exactly(!) you did delete?

As the folders are all greyed out, I suspect the drive is off-line.

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P

PeterG1Author

Known Participant

I deleted Lightroom Catalog-v13 Previews.lrdata and Lightroom Catalog-v13 Smart Previews.lrdata. The Smart Previews have rebuilt themselves. I have gone into a number of folders and the Standard Previews have been rebuilt. It effects folders on my computer and my separate hard drive. Despite the folders being greyed out both are connected and on both I have rebuilt Previews. No photos are shown as missing.

Jim Wilde

Community Expert

Close LrC, then delete (or rename) the Lightroom Catalog-v13 Helper.lrdata folder. Then restart LrC. Does that help?

P

PeterG1Author

Known Participant

Issue has resolved itself.

F. McLion

Community Expert

Would you mind sharing how it resolved itself?

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PeterG1Author

Known Participant

I thought it had resolved itself, possibly due to time, but I have closed Lightroom and reopened it. When I reopened it the number of photos in folders didn't show up. An hour later they still don't. The numbers in Collections have always neen shown.

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