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Freezes on opening

Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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When I launch LR it freezes after about 10-20 seconds and the spinning wheel appears.  I have to wait for 3-5 minutes before LR can start working . After that all works fine.

Does anybody know why this happens?  And how to fix it ?

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correct answers 1 Correct answer

Community Beginner , Feb 15, 2023 Feb 15, 2023

Thank you for your suggestion.
I can resolve my issue by "Use a script to restore permission" from this link

https://helpx.adobe.com/in/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html#Useascripttorestorepermissions

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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Please post a copy of your 'System Info' to the forum. You can obtain this from the LrC Help > System Info menu item.

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Community Beginner ,
Feb 15, 2023 Feb 15, 2023

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Lightroom Classic version: 12.2 [ 202302032259-eb84d255 ]
License: Creative Cloud
Language setting: en-TH
Operating system: Mac OS 13
Version: 13.2.1 [22D68]
Application architecture: x64 (emulated)
Logical processor count: 10
Processor speed: 2.4GHz
SqLite Version: 3.36.0
Built-in memory: 32,768.0 MB
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 1,822.2 MB (5.5%)
Virtual memory used by Lightroom: 38,833.9 MB
Memory cache size: 46.2MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 250MB / 16383MB (1%)
Camera Raw real memory: 254MB / 32768MB (0%)
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440

Graphics Processor Info:
Metal: Apple M1 Max
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Volumes/Extreme SSD/2022-10-28 Charlotte Tilbury/Charlotte Tilbury/Charlotte Tilbury-v12.lrcat
Settings Folder: /Users/apple/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) HDR Efex Pro 2
5) Nikon Tether Plugin

Config.lua flags: None

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

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The line 'Application architecture: x64 (emulated)' in your 'System Info' suggests that you have LrC confgured to run in Rosetta mode.

 

To turn off Rosetta mode you should right-mouse click on the the LrC application icon to open the context menu, then choose Get Info. Now uncheck 'Open using Rosetta' as shown in attached screenshot.

 

 

Untitled-1.jpg

 

 

 

 

 

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Community Beginner ,
Feb 15, 2023 Feb 15, 2023

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Thank you for your suggestion.
I can resolve my issue by "Use a script to restore permission" from this link

https://helpx.adobe.com/in/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html...

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

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Great that you got it working. However, do switch off Rosetta as per the screenshot I attached to previous post unless you really need it, otherwise LrC will be performing at it's best.

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Community Beginner ,
Feb 15, 2023 Feb 15, 2023

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Okay, I already switch off Rosetta.

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