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5

Full screen bug: show only a very small portion of the image

Community Beginner ,
Aug 12, 2023 Aug 12, 2023

Recently (happen in the last few weeks only), when I'm in full screen mode, after few second the image is snown only for a very small portion on the top left of the screen (representing just the buttom right of the image). This happen frequently when changing star rating, but also just moving from picture to picture, usually after 1-2 second after the picture is displayed. 

 

Attached images of the effect. 

 

Any help? 

 

 

Screenshot 2023-08-13 at 05.01.05.pngScreenshot 2023-08-13 at 05.01.02.pngScreenshot 2023-08-13 at 03.11.17.pngScreenshot 2023-08-13 at 03.11.12.png

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macOS
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LEGEND ,
Aug 13, 2023 Aug 13, 2023

This bug was reported for LR 12.3 and fixed (at least for most people) in LR 12.4:

https://community.adobe.com/t5/lightroom-classic-bugs/p-color-rating-via-kbsc-in-full-screen-mode-pr...

 

Please do the menu command Help > System Info and verify you are on LR 12.4 -- if not, then do Help > Updates.

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Community Beginner ,
Aug 14, 2023 Aug 14, 2023

Hi John, thanks for your answer. 
I'm actually on 12.3, and on the CC app it says I'm up to day.

I'm on a MacBook Pro,  macOS Ventura 13.5

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LEGEND ,
Aug 15, 2023 Aug 15, 2023
LATEST

"I'm actually on 12.3, and on the CC app it says I'm up to date."

 

Sign out of the Creative Cloud app by clicking the account icon in the upper-right corner. Restart the computer. Sign back into the app.  Click the Apps tab. Then click Check For Updates in the upper-right corner.

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