Greyed out images in library (previous posted solutions doesn't work)

New Here ,
Mar 09, 2022 Mar 09, 2022

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Hi,

 

Some imported images in lightroom are greyed out. I've tried changing the colour management profile, update lightroom, remove preview file from the catalog folder and updated windows. Neither of these things make it work.

 

Some of the photos are greyed out and have an explanation mark, some are just greyed out. Selecting the greyed out photos results in a little symbol with the text "loading" next to "preset" to the right with no information shown while selected.

 

Please help.

 

joana lightroom.jpg

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LEGEND ,
Mar 09, 2022 Mar 09, 2022

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First up, deal with your issues of missing photos and missing folders.

See:

https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

 

Recommend starting with correcting the folders. updating folder locations. Fixing folder problems will likely fix image location problems.

 

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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"...remove preview file from the catalog folder..."

This will result in the previews being 'greyed out' until the Catalog re-builds the preview cache images. You will need to wait. You could force the re-build (for selected previews) from the Menu: Library > Previews > Build.....

2022-03-10 12_08_10-Window.jpg

 

The previews with the exclamation mark [!] cannot be found by the catalog. They are "Missing".  Previews cannot be re-built if LrC cannot find the original files.

The same applies to Missing Folders [?]

See the link given by @GoldingD 

2022-03-10 12_08_23-Window.jpg2022-03-10 12_08_36-Window.jpg

 

Another possible problem is the existence of two similar named Folders. Possibly you have been infected by the "Capitalization" bug, or just mean "2012 for the second folder?

2022-03-10 12_09_11-Window.jpg

 

 

 

Regards. My System: Lr-Classic 11.3, Photoshop 23.3, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.1, Windows-10.

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