.HEIC photos not printing in correct location in cell
- December 12, 2021
- 1 reply
- 439 views
Issue: .HEIC pictures do not print with the same cropping as seen on screen in the print module.
Lightroom Classic version: 11.0.1
OS: macOS 10.15.7
Printer: Canon TS8050
Description of issue:
1. In the Print module a custom package print is created with various cells.
2. .HEIC files (or virtual copies of .HEIC files) are placed in the cells and moved up and down within the cells using command key+mouse drag to acheive the correct crop within the cell.
3. Image is sent to print using the "Print" or "Printer" button in the bottom right of the print module.
4. .HEIC photos used in the print do not print with the crop as seen as on the screen, but are shifted so that they are at the bottom of the picture is at the bottom of the cell (i.e. they are shifted up). See the attached screenshots of the same picture in .HEIC (top) and .jpg (bottom) formats within the print module and then as printed, where the .HEIC file has been shifted up.
5. This does not happen with .jpg files. A workaround is therefore possible by converting files to .jpg, but this creates unnecessary duplication of files within the catalog.
6. The issue happens regardless of whether files are printed to pdf using the macOS print dialog or printed to Canon TS8050.
Expected result: Lightroom Classic should print the pictures as seen on screen in the Print module.
Actual result: .HEIC files are not printed as shown on screen, as demonstrated by the screenshots.
