Help! Lightroom gets "stuck" when importing

Forum|Forum|8 years ago
August 25, 2017
2 replies
20605 views

I just downloaded the photography creative cloud (Lightroom and photoshop) , and i am not about to import photos. I have tried doing it directly from the SD card, moving them from photoshop elements, and moving them from other picture files in my mac computer. Every time I try, the program appears to be working but gets stuck while importing (screen only says 'Importing files...'). I can stop it, but i still cannot import. Any suggestions are greatly appreciated!!

This topic has been closed for replies.

kentdesign

Community Expert

Have you watched the free videos on Adobe.com?

L

LoreqAuthor

Participant

Thanks for your reply, and I apologize because I just realized that spell check changed a couple of words, and my meaning was difficult to understand. I am using Lightroom, and every time I try to import pictures, the program gets stays on the screen that says "importing files..." I have tried restarting the program and the computer, and even uninstalling it and installing it again. just FYI, I am using a mac computer (older model, mid 2011)

Just Shoot Me

Legend

Which part don¹t you see as being the same problem. It is. I have sync

pending stuck on last IMPORT. I cannot import any

New pictures on LR Classic installed on an Apple MacBook Pro 2017. If you

don¹t have the solution, please ignore. I am quite

Busy !!!

Syncing to the Adobe cloud has nothing to do with importing images into the LR Classic CC Catalog. The only way to to sync images from Classic LR is to create a collection and Sync that collection.

If you have Add to Collection checked in the import dialog and you have selected a collection that you have already synced up with the Adobe cloud system, that IMO is a very bad idea.

The Original Poster did not say anything about syncing images with the Adobe Cloud system or about using an iPhone or how LR C CC has uploaded all their iPhone images to the clouds.

QUOTE:

Loreq wrote

I just downloaded the photography creative cloud (Lightroom and photoshop) , and i am not about to import photos. I have tried doing it directly from the SD card, moving them from photoshop elements, and moving them from other picture files in my mac computer. Every time I try, the program appears to be working but gets stuck while importing (screen only says 'Importing files...'). I can stop it, but i still cannot import. Any suggestions are greatly appreciated!!

END QUOTE:

Where does the OP say anything about syncing images or using an iPhone.

I still suggest you start a New Discussion and give as much detail as you can about the problem you are having.

Whatever. I'm done. Best of luck to you.

kentdesign

Community Expert

HI - Need a few more details.

What do you mean you are "not about to import photos?"

If you are talking about Photoshop, Photoshop works on one image at a time and you Open a file, Save and Close a file, as with any other application.

If you are talking about Lightroom, the only way LR can let you view your images is by importing them. LR is a data base and functions like a physical book library, creating a catalog of the data about each image including where the actual image is located on your computer or drives. When you import you can select different settings and also tell LR where you wan the actual photo file to move or you can "add" and leave the photo file where it is.

You can import from a card, you can import from any location on your computer or ext drive.

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