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dmnastal
Participant
January 17, 2017
Answered

HELP! Moved Photos to External from within Lightroom, and they disappeared!

  • January 17, 2017
  • 1 reply
  • 684 views

Hello,

I created a few new folders from within lightroom on my external thunderbolt drive, and moved all of my photos (both raw and edited) over and they are now GONE! I cannot locate them on the external, cannot locate them in lightroom, and cannot locate them in the trash! Does anybody have any ideas!? Your help is much appreciated!!!!

This topic has been closed for replies.
Correct answer dj_paige

Restore the photos from your backups.

This is a rare but recurring and extremely serious bug that Adobe says that they cannot duplicate.

Transferring photos to an external hard drive, photos lost

1 reply

dj_paige
dj_paigeCorrect answer
Legend
January 17, 2017

Restore the photos from your backups.

This is a rare but recurring and extremely serious bug that Adobe says that they cannot duplicate.

Transferring photos to an external hard drive, photos lost

D
dmnastalAuthor
Participant
January 17, 2017

I tried this, but it appears my latest backup (that had the files) is greyed out and cannot be opened. Forgive the dumb questions -- I am new to the light room workflow.


Thank you!

dj_paige
dj_paige
Legend
January 17, 2017

I did unzip - it then took me back to lightroom and all of my photos have the "?" or the "!" because it cannot locate them. Does lightroom automatically backup all the photos somewhere too? I don't understand how it can just delete over 600 photos never to be seen again by simply moving them into a new folder.


Lightroom catalog backup does not make backups of your photos. You have to do that somehow.

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