Help with back-up external drive (My Passport Ultra)

Forum|Forum|1 year ago
April 20, 2024
2 replies
555 views

My Passport external Drive has failed! However I do have an older My Passport Ultra that has about 80% of my photos on it. When I go to Lightroom I am seeing all the photos and files that existed on the drive that has now failed (all showing with a ?). However I want to "find missing photos" using my older backup drive. They were both designated as Drive D my laptop. So....how do I get Lightroom to look at the new Drive D and find the photos? PS - am not very "techy"

Windows

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F. McLion

Community Expert

... and then select the topmost folder in folder hierarchy to start and relink.

https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

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dj_paige

Legend

... and then select the topmost folder in folder hierarchy to start and relink.
https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

By @F. McLion

If the folder hierarchy and folder and file names haven't changed, setting the drive letter to 😧 is sufficient and the above is not necessary. If this has changed, then the above step is necessary

dj_paige

Legend

"Find missing photos" is the wrong command here. "Find Missing Folder" might help. However, first you should plug in the older drive, make sure it is assigned to letter D:, and then LrC should find the files on that drive, assuming the folder hierarchy and file names have not changed. If Windows does not assign letter 😧 then using Windows change the letter to D:.

D

dianne99Author

Known Participant

Thank you for your reply. My issue is that the original drive was damaged - it had been plugged into the computer when someone pumped into it and it fell on a tile floor. So Lightroom thinks it is still attached BUT my laptop will not recongnise it when I plug it in. I have send the drive for "data recovery" (very expensive!). So, I want to use my back-up older drive. When I plug it into the laptop it is assigned as Drive D but when I go to Lightroom it is not being recognized as LR did not release the drive that was previously attached. I hope this description makes sense. Again, I thank you for your reply.

dj_paige

Legend

If I am understanding what you did, then LrC should recognize the new drive 😧 but you seem to be saying that LrC does not recognize it. Please show us a screen capture of the LrC Folder Panel. Please use the "Insert Photos" icon to include your screen capture in your reply. Do not attach files.

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