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High memory usage

Explorer ,
Sep 30, 2024 Sep 30, 2024

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I am using Lightroom Classic 13.5.1 on a Macbook Pro with an M2 chip, Running Sequoia 15.0.  The app is using a ridiculous amount of memory, 55+GB causing a recurring error message, "your system has run out of application memory" even when all other apps are shut down.  Everything else in my activity monitor is in the MB range.  I have deleted all files that were causing sync errors and have repeatedly shut down and restarted both the app and the computer with no success. The only thing that I have not done is delete sync error files permanently.  They are still in the deleted folder in LR online.  Hoping you can help resolve this issue.

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

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Explorer ,
Sep 30, 2024 Sep 30, 2024

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My Lightroom Classic is using over 30GB memory which is a crazy amount more than any other applications. I repeatedly receive the message, "Your system has run out of application memory".  Even when I close all other apps I continue to get the message. I am on a Macbook Pro with the M2 chip, 24GB memory running Sequoia 15.0.  Hoping someone can tell me why LR is using so much memory and help me reduce it to a reasonable amount.

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Adobe Employee ,
Oct 01, 2024 Oct 01, 2024

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Hey, @Gutsy4. Thanks for starting a new conversation. I've responded to you via DM. 


This is directly linked to Lightroom Sync's inability to resolve sync issues. Please ensure you have backups for the original images in the Sync issues section and clear them from the deleted section. After this change, please let Lightroom run for at least an hour or two to settle down. 

 

Let me know how it goes. Thanks! 

Sameer K

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Explorer ,
Oct 02, 2024 Oct 02, 2024

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It is looking much better this morning.  Only using 1GB of memory and no memory full messages.  Thank you for your help!

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Explorer ,
Oct 03, 2024 Oct 03, 2024

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I am having the same issue but I am not sure where you are referring to the section to clear the delted images.

 

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Adobe Employee ,
Oct 09, 2024 Oct 09, 2024

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Hey, @MandoMatic. Welcome to the Lightroom Community. 

 

The OP has another post, and a DM sent to me, so my response might have missed the context to help you, too.

Log in to Lightroom Web (https://adobe.ly/3uv2zCA) and look for the Sync Issues category near the Deleted section on the left part of the screen. If there are any Sync issues, check the file name, apply small edits or tags, and wait a while to check if the edits sync to the cloud.

 

Let me know if this helps. 
Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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Explorer ,
Oct 15, 2024 Oct 15, 2024

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Thanks for the reply Sameer. There are no errors that I can see in that section of the Website. The desktop app has been hung up synching for weeks. On top of the delayed responses this program has made me change my entire workflow because of these problems. Below is what I'm seeing on both ends.

Screen Shot 2024-10-15 at 11.47.49 AM.png

Screen Shot 2024-10-15 at 11.48.27 AM.png

 

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