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Known Participant
November 26, 2024
Question

how do i resolve a billing discrepancy?

  • November 26, 2024
  • 1 reply
  • 110 views

Help! My credit card has been charged odd amounts for  the past 4 months and the latest has 2 seperate and yet different adobe charges. my account invoice page says that i have just been charged the usual throughout. i need to know what the new, od amounts are for, and why. and why they differ from my invoice page. and also why 2 charges this past month. how do i contact billing to get this sorted out? "adobe care" doesn't work, twitter contact messaging doesn't work. 

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1 reply

dj_paige
Legend
November 26, 2024

How to resolve a billing discrepancy? You contact Adobe directly.

 

We have no access to billing records here in this forum.