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How to speed up / force Lightroom Sync?

Community Beginner ,
Apr 01, 2019 Apr 01, 2019

I know working between Classic and CC involves compromises.   I use CC on the iphone to take images and this time I selectively loaded a number of raw files from my DSLR to my iPad for some basic editing.  It all synced well over hotel WiFi’s to the CC cloud.  Now I’m home all I expected was to switch on Classic and wait for 600 original images,  (500 iphone + 100 RAF files approx) to sync and download.

Two days later and I still have only 400 downloaded.  When it syncs it is slow, but then it stops.  Attempts to force sync (an adjustment to an existing photo), closing and reopening Classic, rebooting the Mac) only occasionally work.

Why is it SO SLOW? And how can I trigger sync activity when it stops?  I dont want to load my camera images until sync has completed and this is driving me nuts.

I‘m on latest versions and with a broadband download of 75mbps / 20 up.  There are no error files in the sync queue. The Mac and Classic are set currently to be always on, no sleep.  Any thoughts anyone or am I naively expecting things to actually work well for my monthly subscription???

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Adobe Employee ,
Apr 01, 2019 Apr 01, 2019

Hi there,

As you're looking to speed up Lightroom CC sync speed, When you open Lightroom preferences -> Lightroom Sync, do you see any sync activity happening?

Are there any erroneous files that are not synced yet ?

Is the count between Lightroom and Photo Editor | Online Photoshop Lightroom  same ?

Regards,

Sahil

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Community Beginner ,
Apr 01, 2019 Apr 01, 2019

Hi. On Classic, Sync Activity shows list details and 148 Downloading, 0 Pending.  No errors.  498 have downloaded but only periodically and over 2 days. Sync is on not paused but stops and only occasionally restarts.

All Synced plus the 148 to download will match the total of 9719 in CC cloud when downloaded.

Looking at online there are 19 sync issues from much older files showing.  Opening LR on Mac has no effect.6F25F2E6-3BAA-467D-87FD-768EB7A42ED5.png

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New Here ,
Jan 10, 2022 Jan 10, 2022
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Mine is doing the same thing. Really frustrating. Did you find a solution?

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