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Inspiring
December 19, 2019
Question

How to update Lightroom 5.2 to 5.7.1

  • December 19, 2019
  • 3 replies
  • 4201 views

There have many posts about "How to update Lightroom 5.2 to 5.7.1"  all links provided are out date or do not work.  I moved to a clean version of Windows 10. Installed Lightroom and want to update to latest version 5.7.1.  How do I obtain updates?  My account shows I am a registered user but is not listed in "order history" for the product was purchased in the retail channel.

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

This topic has been closed for replies.

3 replies

DdeGannes
Community Expert
Community Expert
December 20, 2019

The reality is Lightroom 6 / Lightroom CC 2015 was released in April 2015. From that date 4 and a half years ago there was no further up dates to Lightroom version 5.7.1, is no further support from Adobe. Since that date both Windows and Apple have issued several major upgrades to their OS.

It's no surprise that Lightroom 5 users are experiencing problems when they update their OS.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
dj_paige
Legend
December 19, 2019
Participating Frequently
February 8, 2022

No longer functional... sorry!

AxelMatt
Community Expert
Community Expert
February 8, 2022
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Nancy OShea
Community Expert
Community Expert
December 19, 2019

Launch Lighroom.

Go to Help > Updates.

 

Nancy O'Shea— Product User & Community Expert
PaulJoelAuthor
Inspiring
December 19, 2019

 I assume you are referring to "Help" >> "Check for Updates ..."  which brings this window 

Clicking the "Download.." button brings one to a general Adobe cloud "dead link" page https://www.adobe.com/downloads.html?notFoundID=null.  Any other suggestions?

Nancy OShea
Community Expert
Community Expert
December 19, 2019

Owing to Aodbe's new restricted policy on legacy downloads, public links to downloads are gone.   You need to contact Adobe customer care via online chat and ask the agent for assistance.  

Log-in to your account below. 

https://account.adobe.com/plans

Scroll down to the Contact Adobe button.

 

Nancy O'Shea— Product User & Community Expert