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sophos88
Participant
February 16, 2017
Answered

I can't open Lightroom

  • February 16, 2017
  • 4 replies
  • 1334 views

When I try to open my stand-alone version of Lightroom 6 (i.e., not Lightroom CC), I get a message from Adobe entitled "Adobe Software License Agreement," which governs the use of Lightroom CC. I'm given the options: "Accept" or "Quit." When I chose "Quit"--because I don't have Lightroom CC installed--I'm not able to open Lightroom. If I were to choose "Accept," this would imply that I am accepting Lightroom CC. How do I get around this?

      This topic has been closed for replies.
      Correct answer 99jon

      LR6 an LRCC are essentially the same software. Only the licensing is different.

      LR CC has full features and is activated by sign-in and subscription

      LR6 does not have the new features and is activated by sign-in and with a serial number.

      4 replies

      J
      Jeff24832360eklg
      Participating Frequently
      June 13, 2022

      Whoops.  I meant to write Lightroom CLASSIC.

      S
      Sameeraali24522771y2uh
      Participant
      May 19, 2022

      I can't open my app

      Rob_Cullen
      Community Expert
      Rob_CullenCommunity Expert
      Community Expert
      May 20, 2022

      A thread from 2017 is not going to answer your question!

       

      Please include the following in your question: Preferably IN A NEW POST.
      Adobe product and Version number.
      A Screenshot of the info panel from MENU: Help/System Info...
      Operating system and Version number
      The full text of any Error Message(s)
      What you were doing when the problem occurred
      Screenshots of the problem.

       

       

      Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
      J
      Jeff24832360eklg
      Participating Frequently
      June 12, 2022

      Hi Rob,

       

      I cannot figure out how to submit a new post so I wondered if you could possibly help.  I use an old Lightroom version 6.7 and recently (made the mistake) upgraded my desktop computer to 12.1  With 12.1, I could still use my Lightroom version but now, after "automatically" upgrading to 12.4, my version crashes before opening.  THUS, I cannot figure out how to upgrade Lightroom.  Is it safe to just purchase LightroomCC, i.e., will it dovetail with my current installed version ?

      Thanks so much for any helpful reply!

      Jeff near Middlebury, VT

      JP Hess
      JP Hess
      Inspiring
      February 16, 2017

      Lightroom 6 and Lightroom CC are the same program. The different features in Lightroom CC are made available when you activate the program  as Lightroom CC (i.e.  you have opted to pay the monthly subscription fee). But the license agreement covers both "versions", and until you accept the conditions of the license you will not be able to use Lightroom. If you have entered your serial number then you will have Lightroom 6 up and running  after you accept the terms of the license agreement.

      99jon
      99jonCorrect answer
      Legend
      February 16, 2017

      LR6 an LRCC are essentially the same software. Only the licensing is different.

      LR CC has full features and is activated by sign-in and subscription

      LR6 does not have the new features and is activated by sign-in and with a serial number.

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