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Tony5CEA
Participant
June 8, 2021
Question

I'm seeing menu tearing when scrolling in Lightroom classic 10.3 on Windows 10

  • June 8, 2021
  • 8 replies
  • 2523 views

I'm noting after today's update that scrolling menus in LR Classic in windows 10 shows lagging, repeated text. Everything still works, but it's jike the menus have extreme lag in updating. For example in the export menu when scrolling the boxes where you enetr values all repeat as I drag the scroll bar. Anyone else seeing this?

 

Tony

 

{Thread title edited & post moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

 

 

This topic has been closed for replies.

8 replies

A
Amdir
Participant
August 30, 2021

Still no fix? Running on RTX2070.

J
jackiem52381860
Participant
July 21, 2021

Just throwing this out there...long time Windows Lightroom user.  My last few editions including my current 10.3 Release has a weird condition when I am exporting a library of images and the Export Files pop up window opens.  If I scroll the far right tab down, toward the bottom like "metadata, watermarking, post-processing, etc." the window doesn't scroll smoothly.  


If I move exceptionally slow, I can read the data in this window, but I can't scroll quickley without everything blurring which makes it hard to locate where I am within the window.

 

Not a big deal, but thought I would pass it on in the event it can help.  🙂 

 

==================================================

Moved to Lightroom Classic forum

Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
July 21, 2021

Check whether disabling GPU support helps. It's also worth resetting the Lightroom Classic Preference file as described in Method 1 at https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

    K
    KasperDalkarlNovia
    Participant
    June 18, 2021

    Premiere Pro is also completely broken for me since the last update. 

    T
    Thor Egil Leirtrø
    Known Participant
    June 17, 2021

    I'm seeing the same thing in dialogues but only when dragging the scrollbar. If I scroll using the mouse wheel everything seems fine.

     

    Lightroom Classic 10.3, Windows 10 Pro 21H1

    Thor Egil LeirtrøFreelance concert photographer - thoregilphoto.com
    GoldingD
    GoldingD
    Legend
    June 16, 2021
    Displays: 1) 1080x1920, 2) 2560x1440

    As you are not using 4K, if the option to use Graphics Processor is on, turn it off. No value sub 4K, and perhaps causing issues.

     

    T
    Tony5CEAAuthor
    Participant
    June 16, 2021

    Thanks. Unfortunately that made no difference. Looks like I'm not the only one seeing this behavior sincee the update.

    GoldingD
    GoldingD
    Legend
    June 16, 2021

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

     

     

     

    T
    Tony5CEAAuthor
    Participant
    June 16, 2021

    Here ya go:

     

    License: Creative Cloud
    Language setting: en
    Operating system: Windows 10 - Business Edition
    Version: 10.0.19042
    Application architecture: x64
    System architecture: x64
    Logical processor count: 12
    Processor speed: 3.4GHz
    SqLite Version: 3.34.0
    Built-in memory: 32716.1 MB
    Real memory available to Lightroom: 32716.1 MB
    Real memory used by Lightroom: 992.6 MB (3.0%)
    Virtual memory used by Lightroom: 1207.3 MB
    GDI objects count: 753
    USER objects count: 2914
    Process handles count: 3634
    Memory cache size: 170.5MB
    Internal Camera Raw version: 13.3 [ 807 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 137MB / 16358MB (0%)
    Camera Raw real memory: 138MB / 32716MB (0%)
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 1080x1920, 2) 2560x1440
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

    Graphics Processor Info:
    DirectX: Radeon RX 580 Series (27.20.21003.8013)

     

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
    Library Path: X:\Lightroom\Lightroom Catalog-2-v10.lrcat
    Settings Folder: C:\Users\Tony\AppData\Roaming\Adobe\Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Facebook
    3) Flickr
    4) Luminar 4
    5) Luminar AI
    6) Nikon Tether Plugin

     

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    June 9, 2021

    Hi,

     

    We're sorry about the experience with the menus in Lightroom Classic 10.3. Please ensure you have all available Windows updates installed on the computer. You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e

    Please backup your presets prior to resetting the preferences.

     

    Let us know how it goes!

    Regards,

    Nikunj

    T
    Tony5CEAAuthor
    Participant
    June 16, 2021

    Thank you for the suggestions. Unfortunately this didn't resolve the problem, and I am now current on all windows 10 updates are installed. Again, this only started after the last update of LR Classic. It doesn't impact program functionality, it's just annoying. Attached is a screen grab of what I see scrolling in the export dialog window. See how all the text dialogs repeat? Again, this is new since the update. I guess it could be a graphics card issue but I don't see this behavior in any other program, including Photoshop. Only in LR classic.

      M
      mike240
      Inspiring
      June 17, 2021

      I'm getting this effect as well. 

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