icc profiles disappeared from LR

Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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Hi - I am running LR 2022 (11.2) on my Mac (Big Sur, v11.6.4)

LR has suddenly stopped offering paper profiles. They are in the correct folder (Library - ColorSync - Profiles ) and were working fine last week. I have reinstalled LR, and the printer (Canon Pro 300) Reset the printing system,  and reinstalled the profiles but still under "other" in soft proofing or print job color management tab nothing is offered. (See screenshot) 

 

I have tried Profiles First Aid in the ColorSync app - which found a number of profiles it could not fix (see other screenshot) but none relevant to the paper profiles I was seeking to use. 

 

I have looked through answers to similar problems here and online but none seem to work. Any suggestions?

 

Thanks

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correct answers 2 Correct answers

Community Expert , Mar 17, 2022 Mar 17, 2022

This is a known bug of the lastest version(s) MacOS Big Sur. Upgrade to Monterey if you can.

 

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Community Expert , Mar 17, 2022 Mar 17, 2022

Bob is correct...there is another very long thread in this forum where this problem has been discussed by many Mac users suffering from some ICC profiles being inaccessible in macOS Big Sur 11.6.2 through 11.6.4.

 

This week Apple released macOS Big Sur 11.6.5. It fixed the problem for me, and at least a couple of people in the other thread said it fixes it for them too. So run Software Update and if it offers macOS 11.6.5, install it and see if it helps.

 

The other solution, if you are ready f

...

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Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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PS I have also updated the printer driver - no change!

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Community Expert ,
Mar 17, 2022 Mar 17, 2022

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This is a known bug of the lastest version(s) MacOS Big Sur. Upgrade to Monterey if you can.

 

-- Johan W. Elzenga

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LEGEND ,
Mar 17, 2022 Mar 17, 2022

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I apparently works again in 11.6.5 Big Sur

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Community Expert ,
Mar 17, 2022 Mar 17, 2022

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Bob is correct...there is another very long thread in this forum where this problem has been discussed by many Mac users suffering from some ICC profiles being inaccessible in macOS Big Sur 11.6.2 through 11.6.4.

 

This week Apple released macOS Big Sur 11.6.5. It fixed the problem for me, and at least a couple of people in the other thread said it fixes it for them too. So run Software Update and if it offers macOS 11.6.5, install it and see if it helps.

 

The other solution, if you are ready for it, is to upgrade all the way to macOS 12 Monterey.

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Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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Many thanks Johan, Conrad and Bob - I upgraded to Monterey and the problem's fixed! 

 

Much appreciated

 

Richard

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