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MindWay
Participating Frequently
April 19, 2024
Question

Images are grey on web after syncing

  • April 19, 2024
  • 1 reply
  • 774 views

Galleries I deliver have some images showing up as grey boxes only.  When I attempt to make a minor edit on the image, it will then re-sync and show correctly, but another will disappear into grey.  This is extremely inconvenient for my schedule and business.

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1 reply

cmgap
Community Expert
Community Expert
April 26, 2024

When the grey thumbnails appear does the cloud icon show that Lightroom is still syncing or are you seeing that it is fully synced with a green checkmark?

MindWay
MindWayAuthor
Participating Frequently
May 23, 2024

Thank you for the reply.  They are fully synced.  If I re-sync the ones that are grey, others go grey.

cmgap
Community Expert
Community Expert
May 23, 2024

Have you tried to delete and re-add one image that is greyed out as a test?