Images are slow to preview

Question

LrClassic on my Windows 10 computer worked fine for years. This week it shows slow behavior, when it opens up it only shows the first few pictures in the gallery it opens in, but then moving to a different folder of pictures it cannot preview them. It won't respond when I try to select an item from the menu. Eventually I get the message from Windows that LrC is not responding.  
So what happened? The last I remember when it functioned is it wanted to backup the library file? and since then it has not worked.

KarlKrueger54 · Accepted Answer

Can you be more specific? Do Catalog Settings > General

Where or how do I do this? Please remember I can do nothing in Lightroom right now. This instruction doesn't look like I do within Windows.

OK I found the problem and this is something Adobe needs to be aware of and fix. I keep all my photos on external drives (I don't believe in using the Cloud) where I have 2 drives hooked into a hub. Occasionally one drive loses a proper connection and does not show up in Woindows Explorer. I happened to notice that was happening now. When I replugged that E: drive back in Windows recognized it so I tried starting up Lightroom. Now it works normally!

Adobe needs to know this and find a way around this glitch. I can't believe I'm the only one who has been stumped by this - at least now I know what to check if Lightroom does not respond to me. There could be any number of reasons someone does not have a drive connected to the computer that LrC relies on. To be totally dead in the water is not the way the program should respond. It didn't even show ?s to say it could not find that drive or its associated folders. Instead it just brought up my last work session with the last previews when I had shut it down properly last time a few days ago. But that was all I could do.

So now that I can use LrC I understand the instructions you gave me. Thank you as now I know where my backup catalogs are getting saved.

Please pass this on to Adobe. I think I found a glitch they need to work on.

KarlKrueger54 · Answer

Thank you for your concern. LrC won't respond when I go to the menu so I can't give you the version. It should be the latest since Adobe always updates them. The program worked last week. BTW Photoshop is working fine.

I seem to think this problem may have hit me before a number of years ago. The problem then was a corrupted catalog. Remember I said the last thing I remember when shuting down LrC when it worked was it wanted to update the catalog. Since then it has not worked. Now how can I get it use the previously saved catalog? This might fix it. When it opens it goes to the last folder I was working on and shows one page worth of previews. Beyond that I can tryt going to another folder of pictures but it can't show anything and the program literally does nothing except Windows warning me it is not responding.

My system info is below but that is not the problem:

Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS 15 9570
BIOS: 1.27.0 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
Memory: 32768MB RAM
Available OS Memory: 32502MB RAM
Page File: 15045MB used, 22576MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded