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Caroline21665728selr
Participating Frequently
November 8, 2023
Question

Images Disappearing On Import

  • November 8, 2023
  • 3 replies
  • 3328 views

Good morning

 

Having imported many folders of images into Lightroom via 'add' (images and catalogue on external hard drive) I can't seem to import any more. They show up in the main pain but then disappear before my eyes almost as soon as they appear - I can even see the numbers at the bottom of the screen go up, and then back down again. I've searched the internet for an answer and even tried a suggestion by a contributor to this discussion board to try 'copy' then open  the 'Destination' box on the right and then revert to 'add', but nothing is showing. 

Any ideas? 

Thank you 🙂

    3 replies

    Z
    zesty_listener1176
    Participant
    February 16, 2025

    I know this is super old but I just had this problem and found a temporary solution which hopefully OP had an answer but for someone new finding it.  On the import screen, when I'm in the folder that is "hiding" the files I want to keep, on the right hand side is a drop down called "File Handling", expand that and uncheck "Don't import suspected duplicates".  I was shooting a high FPS sports game so maybe Adobe didnt like the close time stamps? I'm not sure.  But I was able to properly import all my pictures.

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    November 8, 2023

    I will throw in an idea-

    In your last set of screen-clips:  In the first clip I see all your imported folders in a  D500 parent folder- What do you see when you scroll down further- below the last folder shown {16th......} ? 

     

    Is it possible you have already imported ALL the files in the {Probably.....} folder already?

    Your import screen might be removing them from the 'Add' dialog as it (slowly) determines that the photos in this particular folder are already in the Catalog.

     

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    C
    Caroline21665728selrAuthor
    Participating Frequently
    November 8, 2023

     

    Thank you

    As you can see - the file that I was trying to import. I've tried smaller files since and tried putting them in slightly different parts of the 'tree', as it were, but all with the same result. 

     

     

    dj_paige
    dj_paige
    Legend
    November 12, 2023

    Please click on COPY (yes, I know you want to ADD, but click on COPY anyway).

     

    Then expand the Destination Panel, make sure it points to a destination folder that actually exists (if it doesn't choose a folder that actually exists).

     

    Then click back on ADD

    dj_paige
    dj_paige
    Legend
    November 8, 2023

    Can you show us a screen capture or video of this?

    C
    Caroline21665728selrAuthor
    Participating Frequently
    November 8, 2023

    I have a video - it won't load here. I'll have to get some stills later (I'm at work right now). 

    Thank you for your prompt response. 🙂

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