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T
Tunsing
Participating Frequently
February 21, 2022
Question

Images editing in synced collection not syncing back to LR Classic

  • February 21, 2022
  • 1 reply
  • 534 views

I have a collection on LR Classic which I sync. I then open the collection on LR mobile on iPad. I choose to edit an image in Photoshop on iPad, and then when finishing return it back to LR Mobile. The resulting PSD file appears in the LR Mobile colleciton but does not sync back to LR Classic. I also see it on LR on the web. In general I find the syncing between LR mobile and classic to be quite buggy requiring multiple deletions and recreations. 

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
February 22, 2022

Hi there,

Thanks for reaching out. We are sorry about the trouble with Adobe Lightroom & Lightroom Classic. We are here to help!

 

Could you please share the version of Lightroom Classic along with the version of macOS? Please confirm if you have set up 'Specify location for Lightroom's Synced images:' under Lightroom Classic > Preferences > Lightroom Sync.

Does this issue occur with PSD documents in specific, or do all other documents behave similarly?

 

Please log on to Lightroom Web (https://lightroom.adobe.com) to check current Sync issues. If there are any sync issues, please click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web.

 

Please let us know if this helps!
Regards,
Sameer K

 

T
TunsingAuthor
Participating Frequently
February 23, 2022
Hi Sameer,

I am using LRC version 11.2 with Mac OS 10.15.7.

Specify location is not checked.

At the moment all the tiff files in the synced collection are syncing when
adjusted on LR Mobile on the iPad, only the PSD files are not showing up at
all.

I don't see any sync issues on the LR on the web in the collection.

Regards,

Gil.
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
February 23, 2022

Is your PSD saved with Maximum Compatibility checked? 

Rikk Flohr: Adobe Photography Org
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