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Question

Images from LR imported into PS don't return to LR

Forum|Forum|3 years ago
August 19, 2022
3 replies
636 views

Hi, I use Lightroom and/or Photoshop almost every day. Suddenly, when I try to send a photo from Lightroom into Photoshop to edit, I'm running into a problem. Here's what it happens: the image opens in Lightroom and I make my changes. I save and close the file, but it doesn't appear back into Lightroom, like it used to. I check everywhere in the currently opened job in Lightroom to see if it sorted weird; it's not there. So, I check the folder on my harddrive, just to be sure it saved, and it did as a .tif file. So, I try to drag it into LR. Lightroom then tells me that it's already imported the .tif file, but it hasn't imported any of the rest of the images that I currently culling in Lightroom. If I try to sychronize the folder, it removes all of my current images, reloads them and the new .tif image, and puts then in a separate folder (with the exact same name) in my folder naviagtion menu. I click "Show Parent Folder" and it does nothing to connect them. I updated all of my Adobe apps, but that didn't help. Is my catalog messed up? Is it a bug? How do I fix this?

I am currently using an iMac, Cataline 10.15.7, Adobe Lightroom Classic 11.5, and Adobe Photoshop 2022 v. 23.5.

macOS

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SusannaJ23Author

Participating Frequently

So, I appreciate all the replies. I've been on the phone with Adobe support for about an hour. After trying multiple things, they finally had me start an entirely new catalog and it seems to have solved the problem.

Michael J. Hoffman

Community Expert

Could you show a screen shot of your expanded Folders panel, showing the separate folders with the same name?

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SusannaJ23Author

Participating Frequently

This folder "OneYear_080522" is in the exact same location on my harddrive. When I click on the top one and click "Show Parent Folder" hoping to merge them, nothing happens. When I click on "Show in Finder", it appears to be the same folder with the exact same path-

GoldingD

Legend

At the top, the first OneYear_080522, what is shown for the parent?

JohanElzenga

Community Expert

Sounds like you are faced with the 'Capitalisation problem'. Here's how to fix it:

https://www.lightroomqueen.com/capitalization-catalog-error/

-- Johan W. Elzenga

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SusannaJ23Author

Participating Frequently

So, I haven't heard of this error before. But, I don't see a capitalization difference anywhere. Also, this happens everytime I now try to edit a file into Photoshop. It's not an isolated issue. I simply cannot bring the file back into LR.

JohanElzenga

Community Expert

@SusannaJ23 wrote:

So, I haven't heard of this error before. But, I don't see a capitalization difference anywhere. Also, this happens everytime I now try to edit a file into Photoshop. It's not an isolated issue. I simply cannot bring the file back into LR.

Even if you haven't heard of it, it's a well known issue. There are threads about it here too. You will not always see the two folders in Lightroom, however. Sometimes the capitalisation problem folder is further up in your folder hierarchy, and Lightroom shows only one of them.

-- Johan W. Elzenga

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