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October 18, 2017
Answered

importing from iPhone - metadata missing

  • October 18, 2017
  • 1 reply
  • 382 views

When importing from my iPhone recently I have noticed the metadata is not being imported. It always used to come across - not sure when it stopped working - maybe around ios11 release?!

Any ideas - am I missing something obvious ?

many thanks

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi hollyk,

    Which version of Lightroom are you using and what is your operating system? What all metadata settings are not importing?

    Please take a look at this discussion Lightroom recognizing only some photos from iphone, puts some in wrong date folder and let us know if that helps.

    Thanks,

    Akash

    1 reply

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    November 6, 2017

    Hi hollyk,

    Which version of Lightroom are you using and what is your operating system? What all metadata settings are not importing?

    Please take a look at this discussion Lightroom recognizing only some photos from iphone, puts some in wrong date folder and let us know if that helps.

    Thanks,

    Akash