importing "cant find file"

New Here ,
Jun 27, 2022 Jun 27, 2022

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Screenshot 2022-06-27 at 10.22.10.pngScreenshot 2022-06-27 at 10.22.00.png

 

When I import photos in Lightroom Classic, using my SD card, I get an message "cant find file"

Version 11.3.1.

This comes up straight away, without me touching or adding/selecting anything.

Please advise.

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Community Expert ,
Jun 27, 2022 Jun 27, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Lightroom Classic forum so that proper help can be offered.

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Community Expert ,
Jun 27, 2022 Jun 27, 2022

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Try copying from the SD card to your internal drive, then import.

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New Here ,
Jun 28, 2022 Jun 28, 2022

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Thanks for thie workaround.

 

I am trying to understand why this would suddenly appear and what can be done to fix it.

Ideas please.

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LEGEND ,
Jun 28, 2022 Jun 28, 2022

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New Here ,
Jun 28, 2022 Jun 28, 2022

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just done this, restarted my mac adn the error message still appears.

 

I have never instaleld nor used better touch tool either.

further ideas please.

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LEGEND ,
Jun 28, 2022 Jun 28, 2022

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Show us the ENTIRE Import dialog box.

 

Also what happens if you click on NO NAME under Devices instead of a subfolder of NO NAME under Files?

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New Here ,
Jun 28, 2022 Jun 28, 2022

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Screenshot 2022-06-28 at 16.26.34.png

 

Hope this is what yo uare asking for.

I click on NO NAME under devices and message still persists.

Photos are always showing under the message.

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Community Expert ,
Jun 28, 2022 Jun 28, 2022

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And ALSO show us what folder you have highlighted (selected) in the Destination panel-

2022-06-29 09_38_42-importing _cant find file_ - Adobe Support Community - 13033075 — Mozilla Firefo.jpg

Regards. My System: Lr-Classic 11.5 Photoshop 23.5.1, ACR 14.5, Lightroom 5.5, Lr-iOS 7.0.2, Bridge 12.0.3, Windows-10.

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New Here ,
Jun 29, 2022 Jun 29, 2022

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I hadn't got that far to select one.

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