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iPhone videos show in wrong orientation

New Here ,
Jun 23, 2021 Jun 23, 2021

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Hallo, kann mir jemand weiter helfen, ich benutze Lightroom Classic 10.3 und da werden alle Videos, welche ich mit dem iPhone im Hochformat aufgenommen habe mit falscher Ausrichtung angezeigt (Querformat). Woran kann das liegen und was kann man tun, damit sie richtig angezeigt werden?

 

Gruß Heiko

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Adobe Employee ,
Jun 29, 2021 Jun 29, 2021

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Hi there,

 

We're sorry for the trouble. When you import the video files in Lightroom Classic, on the import window do you see the videos in a portrait or landscape mode? Are you seeing this issue after the recent update of Lightroom Classic? 

 

Thanks,

Mohit

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New Here ,
Jun 29, 2021 Jun 29, 2021

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Hallo,

ich sehe die Videos im Querformat (welche "hochkant" gefilmt wurden). Die aktuelle Version ist 10.3

Die Videos werden kurz richtig angezeigt und springen dann ins Querformat um.

 

Gruß

Heiko

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Community Beginner ,
Dec 29, 2021 Dec 29, 2021

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I have the same problem - previous videos are ok, but the most recent ones are 90 degrees "wrong" or even upside down... How to change the orientation? Best, Tommy

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LEGEND ,
Jan 17, 2022 Jan 17, 2022

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@tommymfarina, are you on an Apple Silicon (M1) Mac?

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Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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LATEST

Yes, indeed. Is there an update to this situation?

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Community Beginner ,
Jan 16, 2022 Jan 16, 2022

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It's very annoying at the moment!

 

Lightroom Classic 11.1 changes orientation and timestamp of videos when importing them from iPhone.

 

The timestamp I'm able to "reset" to the date the file was created, but all videos are upside down or 90° rotated.

When I hit "Open in Finder" the videos show up correctly.

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LEGEND ,
Jan 17, 2022 Jan 17, 2022

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@simusch, are you on an Apple Silicon (M1) Mac?

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Community Beginner ,
Jan 17, 2022 Jan 17, 2022

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Yes, on a M1 running Monterey 12.1

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LEGEND ,
Jan 17, 2022 Jan 17, 2022

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"Yes, on a M1 running Monterey 12.1"

 

Adobe has acknowledged a bug with LR unable to read video metadata on M1s:

https://community.adobe.com/t5/lightroom-classic-bugs/p-metadata-issues-with-video-files-on-m1-macs/...

 

Please add your constructive opinion to the bug report and be sure to click the Upvote button at the top-right and Follow at the bottom of the first post. That will make it a little more likely Adobe will prioritize the fix, and you'll be notified when the bug's status changes.

 

(Normally, I'd ask for this thread to be merged, but there are several other older reports that may be unrelated to the M1.)

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New Here ,
Jan 17, 2022 Jan 17, 2022

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Hi Simusch, How you were able to correct the timestap? I import a video of iphone of 2 months ago but LRC change "capture time" to the one of the import

Screen Shot 2022-01-17 at 3.00.22 PM.png

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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See screenshots 🙂 Hope it'll work for you, too!

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Community Expert ,
Jan 17, 2022 Jan 17, 2022

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With the latest version of Lightroom Classic (11.x), my imported video's from my iPhone come in correctly.

I suggest you update your copy of Lightroom Classic and try.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Jan 17, 2022 Jan 17, 2022

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I'm on 11.1 but the bug is not resolved for M1 Macs yet.

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